Roberta Gbuye
Lurnea,NSW
Summary
To obtain a challenging administrative position in a community focused organisation where I can use my technical, administrative and customer service skills.
Overview
19
19
years of professional experience
Work History
Administration Officer
SESLHD
01.2014 - 12.2024
- Management of correspondence, briefs and filing
- Meeting coordination including preparation and distribution of agendas, papers and minutes
- Diary management of senior executive
- Maintenance of databases, spreadsheets and invoices
- Coordination of staffing processes including recruitment, leave and pay - (ROB, HealthRoster, KRONOS)
- Recording documents in HPE Content Manager
- Raising and processing of invoices for Research Directorate via iProcurement and SARA
Administration Officer
SESLHD
01.2006 - 12.2014
- Coordination of daily clinics including appointment bookings, reminders, rescheduling
- Greeting clients and attending to their needs including appointments, queries and prescriptions
- Reception, screening intake calls and general queries
- Coordination of facility maintenance issues and requests
- Monitoring and ordering of stationery and supplies
Education
Certificate IV -
Community Service
12.2024
Diploma -
Practice Management
12.2015
Certificate III -
Administration
12.2013
Skills
- High level administrative skills
- Problem solving
- Communication
- Customer Service
- Strong verbal and written communication
- Active listening skills
- Understanding of confidentiality and compliance
- Ability to work effectively both autonomously and as part of a team
- Strong work ethic
- High attention to detail
- Accuracy
- Ability to quickly adapt to changing situations
- Confidence in Microsoft packages
- Ability to learn new software platforms
- Ability to learn new applications
- Data management systems
- Ability to build rapport with a diverse range of stakeholders
- Quality assurance-oriented
- WHS aware
Timeline
Administration Officer
SESLHD
01.2014 - 12.2024
Administration Officer
SESLHD
01.2006 - 12.2014
Certificate IV -
Community Service
Diploma -
Practice Management
Certificate III -
Administration
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