Roberta Kickett
Pingelly,WA
Summary
Proud Wilman/ Ballardong Noongar, with strong cultural connections the Gnaala Karla Boodja clan groups of WA.
I am a Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and provide Culturally appropriate services to Aboriginal families living within the Wheatbelt regions of Western Australia.
Overview
10
10
years of professional experience
Work History
Aboriginal Health Worker
WA Country Health Service
05.2022 - Current
- Met with patients to discuss medical histories and current complaints.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Took and recorded patients' vital signs, documenting in medical charts.
- Answered patient inquiries and provided information about healthcare services.
- Completed necessary reports and documentation on time and to specifications.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Monitored patient progress and reported changes to healthcare professionals.
- Cleaned and set up rooms in preparation for patient appointments.
- Provided family members with general health education and tips for patient care.
- Performed basic laboratory tests and collected specimens for further testing.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Scheduled patients for appointments and maintained master calendar.
Trainee
Public Sector Commission
02.2021 - 08.2021
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Educational Assistant
East Narrogin Primary School
03.2020 - 12.2020
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Provided support to help students with special needs learn and grow.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Reported on student progress, behavior, and social skills to parents.
Aboriginal Health Worker Student Placement
WA Country Health Service
01.2017 - 12.2017
- Partnered with healthcare teams to address care plan management, development and implementation, including home visits, health checks.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Took and recorded patients' vital signs, documenting in medical charts.
- Observation at Narrogin Hospital Day Surgery.
- Bloods Observation at Pathwest.
- Community visits and engagement.
Workplace Learning
Hilltop Cafe
01.2014 - 12.2015
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Reduced risks by maintaining clean and organised work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Identified and resolved customer complaints concerning food or lodging.
- Observed established health and safety regulations to safeguard teams and guests.
- Assisted in setting up and breaking down banquet events.
Education
Cert IV - Aboriginal & Torres Strait Islander Primary Health
Marr Mooditj Training
Manning, WA12.2017
High School Diploma -
Narrogin Senior High School
Narrogin, WA12.2015
Skills
- Patient Intakes
- Team work
- Works well with others
- Focused
- Can work independently
- Trustworthy
- Reliable
- Motivated
- Good Time Management
- Can Multitask
- Company Guidelines
- Service Referrals
- Resource Distribution
- Disease Prevention
- Treatment Options
- Treatment Evaluation
- Treatment Implementation
- Individualized Care
- Communicating with Patient Families
- Health Monitoring
- Home Healthcare
- Patient Care Coordination
- Group Activities
- Resource Referrals
- Social Support
- Supporting Daily Living Needs
- Publicity Appearances
- Hospitality Environments
- Cleaning and Sanitizing
- Shift Coverage
- Health Code Compliance
- Equipment Inspection
- Safe Alcohol Service
- Food and Beverage Service
- Food Preparation
- Supply Restocking
- Quality Assessments
Accomplishments
2017 Fiona Stanley Encouragement Award.
Hobbies
Netball, Spending time with friends and family. swimming and shopping
Languages
Spanish
Elementary
licence
Holds a valid C class drivers licence.
Timeline
Aboriginal Health Worker
WA Country Health Service
05.2022 - Current
Trainee
Public Sector Commission
02.2021 - 08.2021
Educational Assistant
East Narrogin Primary School
03.2020 - 12.2020
Aboriginal Health Worker Student Placement
WA Country Health Service
01.2017 - 12.2017
Workplace Learning
Hilltop Cafe
01.2014 - 12.2015
Cert IV - Aboriginal & Torres Strait Islander Primary Health
Marr Mooditj Training
High School Diploma -
Narrogin Senior High School
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