Roberto Batista
Sydney, Brookvale,NSW
Summary
Skilled Electronic Technician with 7 years of experience in repairing all types and brands of mobile devices. Enhancing repair methods and optimizing workflows to significantly increase efficiency. Expert in advanced hardware repair and iPhone reglass, coupled with exceptional problem-solving abilities and teamwork skills. Successfully trained teams, managed inventories, and ensured the highest quality of device repairs.
Overview
7
7
years of professional experience
Work History
Electronic Technician
Assurant,Inc.
Sydney, Auburn, NSW
02.2023 - Current
- Microsoldering.
- iPhone reglass.
- Optimize repair time to handle the highest number of repairs possible.
- Study, learn, and improve repair methods.
- Manage inventory and order parts.
- Train new employees in various types of repairs.
- Check the quality of repaired devices.
Apple Technician/Store Owner
RPcell - Assistencia Apple
Brazil, Sao Paulo
02.2021 - 12.2022
- Manage social media to promote the store.
- Administrative control of parts inventory and search for quality suppliers.
- All types of repairs for Apple devices and all other brands.
- Deal with and negotiate with customers.
Mobile Phone Technician
VIRABC Informatica
Brazil, Sao Paulo
01.2018 - 01.2021
- All types of repairs, from the most basic to the most advanced.
- General knowledge of devices from all brands (Apple, Samsung, Motorola, Xiaomi,
- Huawei, etc.)
- Sale of electronic products.
- Leading a team with 2 more technicians.
Education
BBA - Marketing
USCS - Universidade De Sao Caetano Do Sul
Brazil, Sao Paulo12-2016
Associate of Science - Cyber Security
ACBI
Sydney, NSW 2000Skills
- IC Transfer
- iPhone reglass
- Unscheduled emergency repair
- Diagnostic software monitoring
- Advanced hardware repair
- Water damage repair
- Device diagnostics
- Advanced troubleshooting
- iPhone reglass
- Teamwork skills
- Proactive
- Problem solver
Timeline
Electronic Technician
Assurant,Inc.
02.2023 - Current
Apple Technician/Store Owner
RPcell - Assistencia Apple
02.2021 - 12.2022
Mobile Phone Technician
VIRABC Informatica
01.2018 - 01.2021
BBA - Marketing
USCS - Universidade De Sao Caetano Do Sul
Associate of Science - Cyber Security
ACBI
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