Roberto Hajdu

• Exceeded customer expectations through consistent delivery of high-quality service within established time frames.
• Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
• Contributed to a positive work environment by fostering strong relationships with coworkers and supervisors.
• Maintained detailed records of completed tasks, ensuring accurate billing and inventory management.
• Managed multiple projects simultaneously, prioritizing tasks based on client needs and project timelines.
• Efficiently resolved warranty claims by coordinating with manufacturers to expedite replacement parts or repairs as necessary.
• Reduced system downtime by performing routine inspections and preemptive maintenance on key components.
• Organized and detail-oriented with a strong work ethic.
• Cultivated interpersonal skills by building positive relationships with others.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

NSW, Field supervisor, Stock controller.

QLD, 2IC, continuation of contractors technical currency

Responsible for 62 installation contractors

• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Identified and communicated customer needs to supply chain capacity and quality teams.

• Installed complete systems at new residential and business construction sites.
• Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
• Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
• Laid out materials and system components to prepare for installation.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
• Operated tools, equipment, and machinery according to safety standards.

Sales, installation, servicing appliances

• Maintained accurate records of service calls and customer interactions for training and accountability purposes.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.