Roberto Medrano
Brisbane City Council
Brisbane,QLD
1
Certification
26
years of professional experience
Rapid Response Group Officer experienced in community relations and team collaboration. Led initiatives that enhanced service delivery and fostered citizen participation through strategic planning and effective problem-solving. Focused on driving operational success and ensuring mission objectives are met through strong leadership and conflict resolution.
Work History
Brisbane City Council Rapid Response Group Officer
16 Years 2 Months- Led community engagement initiatives to enhance local service delivery and foster citizen participation.
- Developed and implemented operational procedures to improve departmental efficiency and effectiveness.
- Analyzed service data to identify trends, informing strategic decisions and resource allocation.
- Mentored junior officers, providing guidance on best practices and professional development opportunities.
Landscape Gardener
15 Years- Designed and implemented diverse landscape designs, enhancing aesthetic appeal for residential and commercial properties.
- Developed expertise in plant selection, optimizing growth conditions for various climates and soil types.
- Supervised team of gardeners, ensuring efficient workflow and adherence to project deadlines.
- Trained junior staff on best practices in landscaping techniques and equipment usage, fostering skill development.
Education
Bachelor of Science - Crops And Rangeland Management - Agriculture
Associate of Applied Science - Agronomy And Crop Science - Agriculture
Skills
Emergency response coordination
Emergency and non-emergency response
Risk assessment
Community engagement
Cultural awareness
Project coordination
Report generation
Report preparation
Strategic planning
Crisis management
Team collaboration
Innovation and creativity
Incident management
Accomplishments
- Investigated, documented and resolved non compliance with Local Laws which led to receiving multiple Customers Service Awards and Lord Mayoral awards.
Certification
- Construction White Card
- Certificate in Workplace Health and Safety
- Certificate 4 in Government Investigation
- Certificate of First Aid
- Certificate in Class C Weapon Training
- Certificate in Dealing With Dangerous Dog
- Certificate of Electrical Safety
- Certificate in Fire Safety
- Certificate of Safe Working On Roads
- Certificate 1&2 in Traffic Management
- Certificate of Conflict Resolution
- Certificate of Dealing With Difficult Customers
- Certificate in Self Defence
- Certificate in Self Defence
Timeline
Brisbane City Council Rapid Response Group Officer
Brisbane City Council
08.2009 - 10.2025Read More
Landscape Gardener
JM’s & Son Garden Specialist
11.1999 - 11.2014Read More
University of Queensland
Bachelor of Science from Crops And Rangeland Management - Agriculture
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University of Queensland
Associate of Applied Science from Agronomy And Crop Science - Agriculture
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