Roberto Perruzza
Alfred Cove,WA
Summary
Seasoned Small Business Owner with 26 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
31
31
years of professional experience
Work History
Owner/Manager
IL Ciao Ristorante Pizzeria
Applecross , WA
1998.02 - 2023.11
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
Pizza Chef
IL Ciao Ristorante & Pizzeria
Applecross , WA
2005.02 - 2023.11
- Prepared dough for pizzas, including kneading and rolling out the dough.
- Cleaned kitchen equipment and surfaces in accordance with health and safety regulations.
- Checked ingredients for freshness before using them to make pizza toppings.
- Monitored inventory of food items used to prepare pizzas.
- Organized workstations with necessary ingredients, tools and equipment to ensure efficient service.
- Mixed doughs according to specific recipes and techniques.
- Cooked pizzas in ovens according to specified times and temperatures.
- Assisted other cooks during peak hours or when needed.
- Inspected finished pizzas for quality assurance prior to serving them.
- Sliced pizza into portions as required for individual orders or catering events.
- Ensured that all food items were stored properly at appropriate temperatures.
- Followed recipe instructions accurately while preparing sauces, dressings, marinades.
- Responded quickly and efficiently to customer complaints regarding pizza preparation or presentation.
- Maintained a clean workspace throughout shift in accordance with health department regulations.
- Stocked refrigerators with prepared ingredients such as cheese, vegetables, meats.
- Operated commercial kitchen appliances such as mixers, grinders, slicers and ovens safely.
- Performed daily food prep tasks such as chopping vegetables, grinding meats or making sauces.
- Adhered strictly to health codes concerning sanitation practices while handling food items.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
Delivery Driver
Belmar Fine Foods
Balcatta , WA
1993.02 - 1997.12
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Education
High School Diploma -
Aranmore Catholic College
Leederville, WA1989-12
Skills
- Business Management
- Verbal and written communication
- Cost Reduction
- Client Service
- Operations Management
- Hiring and staffing
- Relationship Building
- Team Oversight
- Staff Management
- Quality Management Systems
- Negotiation
- Cash flow optimization
- Kitchen Organization
- Food Processing
Languages
English
Native/ Bilingual
Italian
Full Professional
Accomplishments
U/15 W.A. State Soccer Representative (Perth)
U/18 W.A. State Soccer Representative (Canberra)
U/20 Australia Soccer Representative (USA) + (England)
1996 Soccer West Top Scorer
Timeline
Pizza Chef
IL Ciao Ristorante & Pizzeria
2005.02 - 2023.11
Owner/Manager
IL Ciao Ristorante Pizzeria
1998.02 - 2023.11
Delivery Driver
Belmar Fine Foods
1993.02 - 1997.12
High School Diploma -
Aranmore Catholic College
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