Roberto III Bancolita
Fairfield,NSW
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Barista
Frank&co
07.2023 - Current
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Barista
Lindt Chocolate Shop
10.2022 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Helped management keep adequate supply on hand by notifying of shortages.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Fruit Cutter
Top Juice
08.2022 - 09.2022
- Transported and loaded harvested items into delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Communicated with coworkers and management to report challenges.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
Kitchen Hand
Il Polo
08.2022 - 08.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Transported food items from storage areas to kitchen for prepping.
- Followed recipes and chef instructions to prepare food correctly.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Stocked and rotated food items according to expiration dates.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Operated kitchen equipment in accordance with manufacturer instructions.
Education
High School Diploma -
AMA Computer College
Fairview Quezon CityNo Degree -
Mercury College
Castlereagh St, Sydney NSWSkills
- Team Leadership
- Upselling
- Espresso Machine Operation and Maintenance
- Graphic Design
- Hospitality Service Expertise
- Coordinating with Supervisors
- Inventory Management
- Food Preparation and Safety
- Equipment and Store Cleaning
- Team Player
- Surface Work
- Retail Management
- Adaptive and Creative
- Adaptable and Flexible
Timeline
Barista
Frank&co
07.2023 - Current
Barista
Lindt Chocolate Shop
10.2022 - Current
Fruit Cutter
Top Juice
08.2022 - 09.2022
Kitchen Hand
Il Polo
08.2022 - 08.2022
High School Diploma -
AMA Computer College
No Degree -
Mercury College
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