ROBIN AHLUWALIA
South Guildford,Australia
Summary
Dynamic bus operator with a clean driving record at Transdev, skilled in emergency response and customer service. Proven ability to navigate complex routes while ensuring passenger safety and satisfaction. Adept at conducting safety inspections and documenting incidents, consistently enhancing operational efficiency and compliance with regulations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bus operator
Transdev
09.2023 - Current
- Reported any mechanical issues or passenger disturbances to supervisors immediately.
- Monitored traffic conditions along assigned routes and adjusted speed accordingly.
- Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
- Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
- Enforced fare collection policies by collecting fares from passengers.
- Provided courteous customer service at all times while interacting with riders and colleagues alike.
- Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
- Adhered to set schedules while operating buses safely along assigned routes.
- Observed local laws and regulations governing public transportation operations throughout shifts.
- Communicated route information to passengers during trips as needed.
- Provided safe and reliable transportation for passengers to their destinations.
- Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
- Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
- Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
- Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
- Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
- Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location, and passenger symptoms.
- Received and submitted passenger fares.
- Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
Rideshare Driver
03.2020 - 09.2023
- Established positive relationships with customers through courteous interactions.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Greeted customers and provided them with information about the rideshare service.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
Kitchen Assistant
Miss Maud
06.2016 - 03.2020
- Restocked items as needed throughout the day in order to maintain sufficient levels.
- Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
- Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
- Operated dishwashing machines safely according to manufacturer's instructions.
- Inspected equipment daily to make sure it was clean and in good working condition.
- Ensured that all kitchenware was properly washed before being put away for storage.
- Assisted chefs with line cooking during busy periods in the restaurant.
- Prepared salads and other cold foods according to established recipes.
- Disposed of garbage in accordance with established procedures.
- Labeled containers with dates indicating when food should be used or discarded.
- Prepared food items consistently following recipe cards and production and portion standards.
- Performed basic maintenance duties such as cleaning floors or walls.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Maintained kitchen sanitation standards to ensure safety of staff and customers.
- Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
- Maintained cleanliness and organization of kitchen stations and storage areas.
Kitchen Steward
Crown Casino
Perth, WA
06.2016 - 10.2018
- Reported any maintenance issues or broken equipment to supervisor immediately.
- Emptied garbage cans throughout the kitchen area.
- Checked temperature of freezers, refrigerators and heating equipment to ensure proper functioning.
- Disposed of waste material in accordance with established procedures.
- Followed health safety guidelines while performing duties within the kitchen environment.
- Prepared simple foods such as salads, sandwiches, when requested by supervisor.
- Swept and mopped floors in the kitchen area.
- Delivered clean dishes, glassware, tableware, cooking utensils, linens and other items to the service areas as needed.
- Performed basic cleaning and upkeep duties.
- Washed dishware, cutlery, and glasses by hand or machine.
- Operated pot-washing machinery and maintained hygienic work environment.
- Maintained clean and well-organized kitchen areas to promote efficiency.
Merchandiser
Centex Exports
Ludhiana,India, Punjab
03.2013 - 07.2015
- Assisted customers with locating desired items within store locations.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Researched new products to determine potential success in assigned stores.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Organized displays according to company standards and specifications.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Provided training and support for new staff members in regards to merchandising operations.
- Monitored competitor activities in order to stay ahead of the competition.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Conducted regular inventory checks to maintain accurate stock levels.
- Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
- Developed promotional strategies to increase sales of featured products.
Education
Master Diploma - International Business, Marketing
Amity Global Business School
Mohali,Punjab03-2013
BBA - Accounting and Finance, marketing, management, and Economics
ITFT College
India03-2011
Skills
- Vehicle operation
- Traffic monitoring
- Safety inspections
- Emergency response
- Customer service
- Fare collection
- Route navigation
- Incident documentation
- Regulatory compliance
- Communication skills
- Time management
- Problem solving
- Defensive driving
- GPS applications
- Lights, brakes, and wiper testing
- Vehicle inspection
- Clean driving record
- Safe driving practices
References
Available upon request
CONTACT
- 29 Wundu Entrance
- South Guildford
- Perth
- Western Australia
- Robin_ahluwalia@yahoo.com
Certification
- HR license for bus driving
- C open car license
- R open license for motorbike
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Bus operator
Transdev
09.2023 - Current
Rideshare Driver
03.2020 - 09.2023
Kitchen Steward
Crown Casino
06.2016 - 10.2018
Kitchen Assistant
Miss Maud
06.2016 - 03.2020
Merchandiser
Centex Exports
03.2013 - 07.2015
Master Diploma - International Business, Marketing
Amity Global Business School
BBA - Accounting and Finance, marketing, management, and Economics
ITFT College
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