Summary
Overview
Work History
Skills
Timeline
Generic

Robin Davidson

Springfield Lakes QLd,Australia

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

21
21
years of professional experience

Work History

Red Bull Corporate Grocery Striker

Big Influence Brands/Red Bull
Brisbane, QLD
04.2024 - Current

. Building and driving strong relationships with key stakeholders: Coles & Woolworths Store Managers

- Manage the Red Bull portfolio within your allocated territory of Corporate Grocery Stores

. Develop and drive instore experience for customers.

◦ Negotiating & Pre-Selling promotional space and increasing stock levels.

- Building and maintaining quality displays in store.

. Perform stock counts, ticketing and

replenishment tasks

. Work autonomously but with an overall team focus

. Submit tasks & quality photos daily

Merchandiser

Big Influence Brands
Brisbane, QLD
04.2023 - 04.2024
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Improved product visibility by strategically organizing merchandise on showroom floors.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Sales Assistant

Prouds The Jewellers
Mount Ommaney QLd
05.2021 - 11.2022
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Meeting all sales targets and educating customers with current promotions to exceed targets.

Early Childhood Educator

Guardian Early Learning Centre
08.2018 - 08.2019
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
  • Applied play-based strategies to provide diverse approaches to learning.

Childcare Assistant

Goodlife Health Clubs
Jindalee Qld
11.2017 - 09.2018
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.

Sales Assistant

Just Bedzz
Parafield Gardens, SA
11.2009 - 06.2016
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked independently with minimal supervision.
  • Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Prepared and deliver customer sales quotes.
  • Consulted with businesses to supply accurate product and service information.
  • Used all Finance options ro increase sales.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Assistant

Snooze Bedding
Modbury, SA
07.2008 - 07.2009
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Input credit and debit card payments in POS system to complete purchases.

Trainee Jewellery Supervisor

Cash Converters
01.2005 - 02.2007
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Reporting to management.
  • Reaching all sales targets and making strategies to improve sales and meet budget.
  • Displays
  • Strong Product knowledge and repairs.
  • Stock take
  • Add on sales.
  • Negotiating and ability to close a sale.

Skills

  • Inside and Outside Sales
  • Sales Expertise
  • Customer Needs Assessment
  • Payment Processing
  • Stocking and Replenishing
  • Returns and Refunds
  • Product Merchandising
  • Selling Skills
  • Experience with Finance
  • Cash Handling
  • Credit and Debt Card Processing

Timeline

Red Bull Corporate Grocery Striker

Big Influence Brands/Red Bull
04.2024 - Current

Merchandiser

Big Influence Brands
04.2023 - 04.2024

Sales Assistant

Prouds The Jewellers
05.2021 - 11.2022

Early Childhood Educator

Guardian Early Learning Centre
08.2018 - 08.2019

Childcare Assistant

Goodlife Health Clubs
11.2017 - 09.2018

Sales Assistant

Just Bedzz
11.2009 - 06.2016

Sales Assistant

Snooze Bedding
07.2008 - 07.2009

Trainee Jewellery Supervisor

Cash Converters
01.2005 - 02.2007
Robin Davidson