ROBIN JOHNSON
St Hubert's Island,NSW
Summary
With extensive experience in driving technical presales solutions and achieving desired business outcomes, I bring a proven background in enablement across multiple industries, specializing in SaaS, cloud, and AI solutions. I have a track record of success in effectively managing diverse projects and excelling in executive stakeholder management.
Overview
30
30
years of professional experience
Work History
Salesforce, Enablement Business Partner Director ( Solutions )
Salesforce
01.2019 - Current
- Leveraged ANZ partnership for driving GTM business growth via strategic and global solutions enablement.
- Engaged external partners to enhance portfolio capabilities with 6 new skills including demo and presales, resulting in an average CSAT score exceeding 4.5.
- Aligned skillsets with current business needs and priorities to drive higher levels of productivity and revenue (ACV) growth.
- Implemented train-the-trainer sessions, self-paced courses, and certifications to boost audience engagement resulting in an over 80% increase in certifications.
VMware, Senior Enablement Manager
VMware
12.2017 - 01.2019
- Achieved measurable improvements in technical capabilities for 500+ Systems Engineers in APJ
- Implemented effective learning strategies to improve retention rates and conducted workshops on enhancing professional skills.
- Streamlined collaboration between cross-functional (APJ) teams, lines of business (LOB's), and external vendors to enhance coordination.
Nutanix, Senior Systems Engineer
Nutanix
08.2015 - 12.2017
- Technical account management for NSW customers in healthcare, public and education sectors.
- Provide ongoing technical demonstrations, consultation, requirement sizing for new opportunities.
- Deliver POC, technical workshops and advise on best practices for technology adoption.
VMware, Technical Enablement Manager
VMware
01.2014 - 08.2015
- Elevated the proficiency of technical competencies and customer trust in both pre-sales and post sales service teams.
- Improved communication on technical skills development with senior leadership team.
- Oversaw the execution of diverse enablement initiatives like webinars, workshops, on-demand content creation, and customer forums.
VMware, Systems Engineer
VMware
07.2007 - 01.2014
- VMware technology and product technical consultations to customer executives and IT managers
- Technical account planning and execution aligned with Account Sales Managers
- Team lead for NSW Commercial Systems Engineers.
Sun Microsystems, Product Sales Manager
Sun Microsystems
09.1997 - 10.2006
- Quarterly local sales and pricing of Sun Microsystems entry and mid-range storage portfolio
- Development and tracking of go-to-market, competitive share and channel strategy
- Leading a team of product marketing managers ( 3 staff ) for Sun product & services portfolio.
Sun Microsystems, SE Manager
Sun Microsystems
08.1995 - 09.1997
- Influenced industry decision makers through Sun and Java technology evangelism
- Achieving revenue growth target through major accounts.
Compaq, Systems Engineer
Compaq
11.1994 - 08.1995
- Post-sales support for Compaq Proliant series.
Education
Bachelor of Science - Electrical And Electronic Engineering
University of Surrey
Guildford, Surrey UK06.1985
Skills
- Strategic Planning
- Customer Solutions
- KPI Tracking
- Recruitment and hiring
- Training Management
Timeline
Salesforce, Enablement Business Partner Director ( Solutions )
Salesforce
01.2019 - Current
VMware, Senior Enablement Manager
VMware
12.2017 - 01.2019
Nutanix, Senior Systems Engineer
Nutanix
08.2015 - 12.2017
VMware, Technical Enablement Manager
VMware
01.2014 - 08.2015
VMware, Systems Engineer
VMware
07.2007 - 01.2014
Sun Microsystems, Product Sales Manager
Sun Microsystems
09.1997 - 10.2006
Sun Microsystems, SE Manager
Sun Microsystems
08.1995 - 09.1997
Compaq, Systems Engineer
Compaq
11.1994 - 08.1995
Bachelor of Science - Electrical And Electronic Engineering
University of Surrey
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