ROBIN SHRESTHA
Casey,ACT
Summary
Retail Assistant Manager with a Master’s in Professional Accounting and a proven background in various administrative and retail functions across multiple departments. Highly skilled in organizing, managing resources, and facilitating smooth operations in fast-paced environments. Well-versed in performing clerical tasks, coordinating schedules, maintaining accurate records, and providing excellent customer service. Expert proficiency in MS Office applications and committed to continuous improvement.
Overview
8
8
years of professional experience
Work History
Grocery Assistance Manager
Woolworths Supermarket Calwell
01.2023 - Current
- Conducted regular inventory counts and reconciliations, ensuring accurate records and identifying discrepancies
- Managed employee schedules and shifts, optimizing staff allocation to ensure adequate coverage during peak hours
- Developed and maintained relationships with vendors and suppliers, negotiating favourable terms for stock management
- Managed payroll and ensured compliance with company policies and legislative requirements
- Ensured high standards of customer service by addressing customer inquiries and resolving complaints effectively
- Organized and maintained warehouse layouts, improving workflow and storage efficiency
- Communicated inventory status and operational issues with management and worked collaboratively to implement improvements
Store Service Assistant
Woolworths Supermarket Calwell
06.2022 - 12.2022
- Performed daily funds reconciliation for 8 tills and 10 assisted checkouts, ensuring accuracy and compliance
- Managed administrative tasks including filing, data entry, and maintaining accurate records
- Assisted in the training and onboarding of new employees, ensuring consistency with company policies
- Supported day-to-day operations and facilitated smooth communication between departments
Retail Grocery Team Member
Woolworths
03.2021 - 06.2022
- Coordinated inventory management, stock rotation, and product placement, ensuring optimal sales and quality
- Assisted customers with inquiries and provided product recommendations to enhance their shopping experience
- Supported promotional activities by setting up displays and signage to attract customer attention
- Fostered teamwork by collaborating with colleagues and management to ensure smooth store operations
Accounts and Administration Officer (Internship)
09.2017 - 02.2018
- Assisted in day-to-day accounting tasks such as accounts payable/receivable entries, payment processing, and organizing client billing records
- Performed clerical duties including filing, scanning, mail processing, and data entry
- Managed spreadsheets and sales/purchase ledgers to ensure accurate financial tracking and reporting
- Supported the administration team with general office tasks, contributing to the overall efficiency of the department
Education
Diploma - Leadership and Management
JP International College
Mawson, ACT01.2020
Master’s - Professional Accounting
Federation University
Geelong, VIC11.2016
Skills
- Administrative Support
- Clerical Skills
- Resource Allocation
- Scheduling
- Communication
- Time Management
- Customer Service Excellence
- Attention to Detail
- Compliance
- Safety
Timeline
Grocery Assistance Manager
Woolworths Supermarket Calwell
01.2023 - Current
Store Service Assistant
Woolworths Supermarket Calwell
06.2022 - 12.2022
Retail Grocery Team Member
Woolworths
03.2021 - 06.2022
Accounts and Administration Officer (Internship)
09.2017 - 02.2018
Master’s - Professional Accounting
Federation University
Diploma - Leadership and Management
JP International College
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