Summary
Overview
Work History
Education
Skills
Timeline

Robin Kumar Yadav

Kogarah,NSW

Summary

Designation: Studying bachelor in IT Dear Sir or Madam, As an IT student with a focus on networking, I am seeking opportunities to gain hands-on experience in the field. My goal is to utilize my theoretical knowledge and develop practical skills to become a successful networking professional. I have completed Bachelor in IT with a networking major in Victoria university , seeking the opportunity to implement my knowledge and skills and make a contribution to your organisation. A professional, polite and friendly graduate with a track record of high achievement and punctuality in getting the projects done, Robin Kumar Yadav is someone who takes great pride in his work, and who as a self-motivated team player is capable of handling responsibility for delivering to tight deadlines. He possesses a wide range of valuable transferable skills gained throughout the study, volunteering and sports that can be used across various jobs and functions. One of his strongest competencies is the ability to manage several projects at the same time, this coupled with his superb communication skills, makes him an ideal candidate for your position. Right now he is looking for a suitable entry-level position with an employer who cares strongly about the personal and professional development of their employees and who has on-going programs designed to accompany individual development and growth.

Overview

3
3
years of professional experience

Work History

Guest Service Officer

04.2019
  • Greeting guests upon arrival and making them feel welcomed
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Diffusing conflict or tense situations with guests
  • Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift.

College Project

10.2021 - 06.2022
  • Worked with 5 member University team to Design and implement Web design phases
  • Modified the existing website and brought different new updates
  • Worked as a team in investigating alternatives and technologies and presenting an effective application
  • Successfully met the project criteria with outstanding results
  • Academic qualifications:
  • Diploma and Advance diploma in computer networking

IT Help Desk

MG Associates
09.2021 - 04.2022
  • Troubleshoot, diagnose and provide Level 1 technical support solutions
  • Communicate with clients to schedule and coordinate remote support or onsite support as needed (Our office is based in Town Hall, however, regular travel to client sites around the Sydney Metropolitan area is required)
  • Manage helpdesk ticket support system including creating, maintaining, and resolving tickets in a prompt and efficient manner
  • Set up, install and configure various I.T software, hardware and other peripherals which may also include Telecommunications
  • Install and maintain software applications, including updates and patches
  • Perform regular system maintenance and ensure data backups are up to date
  • Keep up-to-date documentation of IT processes, procedures, and configurations
  • Working with window server

Victoria university
01.2019 - 01.2021
  • New Era institute
  • Bachelors in IT, PREPARING FOR CCNA EXAM
  • Right now, working in MADMEX as a Manager.

Sales Representative

Ignite Marketing Solutions
06.2020 - 09.2020
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Verified prices and computed totals to complete accurate invoices
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.

Education

Bachelor of Information Technology - Computer Networking

Victoria University, Sydney, NSW
06.2023

Skills

  • Personal skills:
  • Strong understanding of network protocols and technologies, such as TCP/IP, DNS, DHCP, and VPN
  • Knowledge of network topologies, such as star, bus, and ring
  • Familiarity with network security principles, firewalls, and intrusion detection systems
  • Ability to install and configure networking hardware, such as routers, switches, and modems
  • Familiarity with network performance monitoring tools and techniques
  • Good problem-solving and critical thinking skills
  • Neutral communicator
  • Customer service skills
  • Tidy appearance
  • Networking and communicating skills
  • Quest universal college

Timeline

College Project -
10.2021 - 06.2022
IT Help Desk - MG Associates
09.2021 - 04.2022
Sales Representative - Ignite Marketing Solutions
06.2020 - 09.2020
Guest Service Officer -
04.2019
- Victoria university
01.2019 - 01.2021
Victoria University - Bachelor of Information Technology, Computer Networking
Robin Kumar Yadav