Robson Santana

Business Operations Team Leader with extensive experience in business analysis, leveraging data and insights to understand core business needs and drive impactful actions.

I gather information from stakeholders, translate complex processes into clear business strategies. I am now seeking a role in a company whose values align with mine, where I can continue to grow both professionally and personally while contributing to transformative business success.

Successfully led the transformation of the office environment by designing and implementing a new flexible hot-desk layout, enhancing collaboration and boosting employee productivity. Managed the end-to-end project, from stakeholder consultations to contractor coordination, resulting in a modern, adaptive workspace that improved team satisfaction and operational efficiency.

Managed operations across seven diverse sites, including a school, head office, and theater, ensuring smooth day-to-day functioning. Developed and maintained strong stakeholder relationships, coordinating with landlords and legal teams to negotiate and finalize lease agreements. Oversaw contractor organization and ensured all site operations, from safety compliance to documentation, adhered to council regulations and Australian standards, ensuring full transparency and a safe, compliant environment.