Robyn Glenn
Alton Downs,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
Work History
Technical Officer
Rockhampton Regional Council
11.2010 - 03.2023
- Provide technical support to plumbing section
- Create and up-date Council's record of properties inground Sanitary Drainage layout to connection point of Council's reticulated sewerage network
- Plans drawn/updated using AutoCAD 2023, using architectural plans and Council's ArcGIS layout
- Maintain Commercial As-Constructed sewerage/water/stormwater plans in Council's database
- Maintain Council's database of 'Sanitary Drainage Plans' for uploading into current GIS mapping system.
Demand Management Officer
Gladstone Regional Council
02.2008 - 11.2010
- Maintain and report potable water supplies and consumption, control all new water connections within area, coordinate large industry bulk water meter reads, conduct pressure testing on council mains, conduct test on lines for any water leaks, conduct test with specialised equipment for ascertaining high and low water supply from councils’ reservoirs, maintain GIS system with updated plots for water meters
- Report to external and internal officers any data that is sourced through water and sewerage section
- Supervise bi-annual water metering schedule which includes one permanent and 8 casual employees.
Team Member
Bunning’s Gladstone
03.2007 - 02.2008
- Customer service in plumbing section and special orders desk
- All ordering and stock control in plumbing section including busy kit kitchen area
- Handling special order enquiries and collating orders for delivery.
Receptionist
Occupational Medical Centre
07.2006 - 03.2007
- Administer Prac-soft appointment software, maintain patient files
- Reception duties in busy practice.
Customer Service Officer
State Water, Narrabri (NSW State Government)
01.1992 - 01.2005
- Gather, analyse and report on water usage data from irrigation pumping sites for groundwater and surface water
- Input usage into State Water computer water usage program for billing and resource management
- Provide reports on water usage patterns, surveillance of licensing conditions
- Conduct routine O H & S site audits
- Send meter compliance letters to stakeholders
- Prepare billing reports; conduct verification tests on pumping sites to maintain flow meter accuracies
- Routinely report on stakeholder’s irrigation water entitlements.
Clerical Officer
Dept. of Land & Water Conservation (NSW Government)
01.1986 - 01.1992
- Counter enquiries, telephone enquiries, collection of water account monies, banking, petty cash, and government voucher reconciliation
- Various typing as required for 10 field personnel, compilation of daily surface water orders for release out of Keepit Dam, Work unsupervised in local office.
Education
AutoCAD -
QLD TAFE
Rockhampton, QLD01.2011
Advanced Microsoft Excel & Access -
Qld TAFE
Gladstone, QLD01.2008
MYOB -
QLD TAFE
Gladstone, QLD01.2006
Certificate III - Information Technology -
NSW TAFE
Narrabri, NSW01.2003
Certificate II - Information Technology -
NSW TAFE
Narrabri, NSW01.2002
Secretarial Studies Course -
NSW TAFE
Narrabri, NSW01.1983
Year 10 - School Certificate -
Narrabri High School
Narrabri, NSW01.1982
Skills
- Excellent Communication
- Teamwork and Collaboration
- Interpersonal Communication
- Google Drive
- Organizational Skills
- Good Telephone Etiquette
- Written Communication
- Microsoft Word
- Team building
- Problem-Solving
- Data Entry
- PPE use
- Organization and Time Management
- Critical Thinking
- Customer Relations
License
Type O
References
- Mark Everton, Plumbing Inspector, Rockhampton Regional Council, 0447 993 359
- Michael Balderston, Plumbing Supervisor/ Inspector, Rockhampton Regional Council, 0427 539 010
Timeline
Technical Officer
Rockhampton Regional Council
11.2010 - 03.2023
Demand Management Officer
Gladstone Regional Council
02.2008 - 11.2010
Team Member
Bunning’s Gladstone
03.2007 - 02.2008
Receptionist
Occupational Medical Centre
07.2006 - 03.2007
Customer Service Officer
State Water, Narrabri (NSW State Government)
01.1992 - 01.2005
Clerical Officer
Dept. of Land & Water Conservation (NSW Government)
01.1986 - 01.1992
AutoCAD -
QLD TAFE
Advanced Microsoft Excel & Access -
Qld TAFE
MYOB -
QLD TAFE
Certificate III - Information Technology -
NSW TAFE
Certificate II - Information Technology -
NSW TAFE
Secretarial Studies Course -
NSW TAFE
Year 10 - School Certificate -
Narrabri High School
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