Summary
Work History
Education
Skills
Qualificationsandexperience
References
Hobbies and Interests
Keyskillsandqualities
Timeline
Generic

Robyn Allan

Eglington,WA

Summary

Professional and trustworthy individual with the ability to work independently and as part of a team. Possessing excellent communication skills, able to effectively convey ideas and information. Proactive and able to take initiative when required. Adaptable to various work environments, thrives under pressure and remains composed. Known for approachability and sociability, open to new ideas and always willing to undergo necessary training to enhance career.

Work History

Customer Service Advisor

Addeco/Phoenix House
  • Responding to customer inquiries promptly and professionally
  • Ensuring clear communication through email, telephone, or other platforms
  • Providing Information About Products or Services
  • Offering accurate and detailed information about the company's offerings
  • Assisting customers in understanding product features, pricing, and benefits
  • Responding and Dealing with Customer Complaints
  • Handling complaints with empathy and patience
  • Resolving issues to ensure customer satisfaction
  • Relaying Issues Back to the Wider Business
  • Communicating recurring issues or customer feedback to relevant departments
  • Helping improve processes or products based on insights gathered
  • Updating Customer Details
  • Maintaining up-to-date and accurate records in the system
  • Ensuring data privacy and compliance with regulations
  • General Administration
  • Completing routine clerical tasks to support the team

Teaching Assistant

Tradewind Recruitment
  • Supported classroom activities, tutoring, and reviewing work.
  • Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.

House Keeping Operative

Iss
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

Level 1,2 and 3 - Travel and Tourism

St Helens College
01.2020

GSCEs - English language: grade 6, English literature: grade 5, Maths : grade 4

St Edmund Arrowsmith
01.2018

Skills

  • Effective Organization Skills
  • Self-motivation skills
  • Good Time Management
  • Reliable and Honest
  • Multitasking Proficiency
  • Committed to Continuous Learning
  • Effective Team Contributor
  • Behaviour management
  • Flexible Work Style
  • Proficient in Customer Interaction
  • Computer skills
  • Positive attitude

Qualificationsandexperience

2.5 years' experience in a Teaching Assistant role., St Helens College, 2020, Travel and Tourism Level 1, 2 and 3, St Edmund Arrowsmith, 2013 - 2018, English language, 6, English literature, 5, Maths, 4

References

Available upon request.

Hobbies and Interests

  • Reading
  • Swimming
  • Socialising
  • Traveling
  • Art
  • Music
  • Running

Keyskillsandqualities

  • Organisational skills
  • Self-motivation skills
  • Good Time Management
  • Reliable and Honest
  • Prioritising and managing multiple tasks at once.
  • Keen to learn new skills and take on new training opportunities.
  • Team player
  • Behaviour management
  • Adaptable and flexible to any organisation
  • Excellent customer service & communication skills

Timeline

Level 1,2 and 3 - Travel and Tourism

St Helens College

GSCEs - English language: grade 6, English literature: grade 5, Maths : grade 4

St Edmund Arrowsmith

Customer Service Advisor

Addeco/Phoenix House

Teaching Assistant

Tradewind Recruitment

House Keeping Operative

Iss

Similar Profiles

  • HAJJARA NALWEYISO

    HAJJARA NALWEYISOHAJJARA NALWEYISO

    Housekeeper at Phoenix House to House CleaningHousekeeper at Phoenix House to House Cleaning

  • Sparkle Haywood

    Sparkle HaywoodSparkle Haywood

    LVN at Phoenix House Of Orange CountyLVN at Phoenix House Of Orange County

  • Xi Zhao

    Xi ZhaoXi Zhao

    Student Work Placement at Phoenix Park Neighbourhood HouseStudent Work Placement at Phoenix Park Neighbourhood House

  • Stanwin Street

    Stanwin StreetStanwin Street

    Volunteer - Kids Church Teacher at Grace Reformed ChurchVolunteer - Kids Church Teacher at Grace Reformed Church

  • Quentin Turner

    Quentin TurnerQuentin Turner

    Empowered Young Leaders Coordinator at West Kimberley Futures Empowered CommunitiesEmpowered Young Leaders Coordinator at West Kimberley Futures Empowered Communities

CREATE PROFILE
Robyn Allan