Robyn Causley
Battery Point,TAS
Summary
Dynamic and experienced leader with proven track record of successfully managing people, projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
35
35
years of professional experience
Work History
PROGRAM DIRECTOR
University of Tasmania
06.2023 - Current
- Provide high quality, high-level advice to the Information Technology Services leadership team to inform the development of strategic initiatives, leveraging my expertise in student systems and processes
- Provide project oversight of the move from an on-premise to a cloud platform for the timetabling, exam scheduling and student Management systems.
DIRECTOR STUDENT SYSTEMS AND DMINISTRATION
University of Tasmania
05.2021 - 05.2023
- Provide high quality, high-level advice to the Future Students leadership team on all matters relating to Student Systems and Administration to inform the development of strategic initiatives
- Author briefing papers and other reports for the consumption of governance committees and diverse audiences within the University
- Develop, implement and track progress on strategic plans for Student Systems and Administration, ensuring alignment with the University's strategic plan, to deliver new initiatives as well as improvements to the delivery of student lifecycle services
- Provision of high-level leadership and direction in the management of the student system and administration functions
- Inspire and lead Student Systems and Administration in a practice of continuous improvement, in line with best practice
- Develop, coach and mentor staff in Student Systems and Administration to build business continuity and a legacy of a strong student-centered culture
- Develop and implement succession plans for key roles in Student Systems and Administration that provide professional development opportunities for talented future leaders within the University
- Develop and maintain effective relationships, both internally and externally, that facilitates the progress of improved experiences for our students
- Act as the Director for the Tasmanian Tertiary Admissions Centre and represent the interests of Tasmanian applicants in the national context.
ASSOCIATE DIRECTOR, STUDENT LIFECYCLE PROJECTS
University of Tasmania
02.2020 - 04.2021
- Oversight of strategic and operational projects within Student Operations
- Development and implementation of operational plans
- Liaison with key internal stakeholders to facilitate smooth deployment of project
- Negotiate release of resources to deliver projects both within and external to Student Operations
- Built strategic relations with stakeholders across various functions.
DIRECTOR STUDENT ADMINISTRATION
Western Sydney University
06.2016 - 01.2020
- Provided leadership as part of the Student Experience Office (SEO) leadership team including developing and embedding a student oriented high-performance culture across the SEO and influencing the same across the University
- Lead the Student Administration teams that are responsible for the delivery of services that span the student lifecycle from admission to graduation, including: course curriculum management; timetabling for the University and its’ partners; admission of domestic students to pathway, undergraduate and post graduate coursework courses; enrolment of all students; APHRA and other professional accreditation reporting; scholarship management; student fee management; examination, result and progression management; graduation management; tier two call centre services; data integrity for Government reporting
- Lead and manage the Student Administration portfolio ensuring the successful delivery of services and effective management of its financial, administrative, staffing and other resources
- Lead the development and implementation of strategically oriented services, processes and policies for the Student Administration portfolio in line with the University’s Securing Success strategic priorities, to ensure a superior student experience through services delivered, innovation and quality assurance, maintaining compliance with relevant legislation
- Develop, implement, review and improve operational plans for the portfolio and across the broader SEO using a Scaled Agile methodology
- Develop and implement succession plans for key roles in the portfolio that provide professional development opportunities for talented future leaders within the University
- Provide high quality, high-level strategic advice and input to the Chief Student Experience Officer and Vice President, People and Advancement
- In consultation with functional area heads working as a management team, provide quality, high level strategic advice and input to the senior leadership on matters affecting decision making, the administration of student-related services and on the total student experience
- Collaborate with the management team to ensure there is a one-team culture that delivers seamless and consistently excellent service through all aspect of the student experience.
ASSOCIATE DIRECTOR ADMISSIONS & ENROLMENT
Western Sydney University
01.2015 - 05.2016
- Strategic management of a large department responsible for the student administration processes of: admission of domestic students to pathways courses, undergraduate degrees and postgraduate coursework courses; enrolment of domestic and international students in all courses; student fee and debt management; tier two service support for the functions of the department; representing the wider portfolio in governance committees of the University; contributing to strategic planning for the portfolio and the department; provision of expert advice on the department to the University Executive, including advice on opportunities for gaining competitive advantage in the marketplace.
ENROLMENTS MANAGER
University of Western Sydney
01.2014 - 01.2015
- Lead the teams responsible for managing processes relating to enrolment and course progress for all domestic and international students; student fee and debt management; tier two service support for the functions of the department; representing the wider portfolio in governance committees of the University; contributing to strategic planning for the portfolio and the department; provision of expert advice on the department to the University Executive.
ADMISSIONS MANAGER
University of Western Sydney
01.2003 - 01.2014
- Lead the team responsible for processes relating to admission of undergraduate and post graduate coursework students; representing the University at events and in meetings with external organisations, such as UAC; contributing to strategic planning for the portfolio and the department; provision of expert advice on the department to the University Executive.
ADMISSIONS MANAGER
University of New South Wales
01.1996 - 01.2003
- Manage the processes relating to admission of undergraduate students via UAC and directly; supervise staff performing admissions processes.
ADMININSTRATIVE OFFICER and DATA INTEGRITY OFFICER
College of Fine Arts
01.1989 - 01.1996
- Duties included: filing; data entry; enrolling students; timetable preparation; government reporting; processing results; preparing communications for students; liaising with Schools regarding student matters; admission processing; organising and facilitating applicant interviews and portfolio submissions.
Education
Skills
Strategic and Operational planning
Leading, coaching, mentoring and developing people
Building team Culture
Developing future leaders
Project delivery
Timeline
PROGRAM DIRECTOR
University of Tasmania
06.2023 - Current
DIRECTOR STUDENT SYSTEMS AND DMINISTRATION
University of Tasmania
05.2021 - 05.2023
ASSOCIATE DIRECTOR, STUDENT LIFECYCLE PROJECTS
University of Tasmania
02.2020 - 04.2021
DIRECTOR STUDENT ADMINISTRATION
Western Sydney University
06.2016 - 01.2020
ASSOCIATE DIRECTOR ADMISSIONS & ENROLMENT
Western Sydney University
01.2015 - 05.2016
ENROLMENTS MANAGER
University of Western Sydney
01.2014 - 01.2015
ADMISSIONS MANAGER
University of Western Sydney
01.2003 - 01.2014
ADMISSIONS MANAGER
University of New South Wales
01.1996 - 01.2003
ADMININSTRATIVE OFFICER and DATA INTEGRITY OFFICER
College of Fine Arts
01.1989 - 01.1996
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