Robyn Chigeza
Brisbane,Australia
Summary
A dedicated Bachelor of Community Welfare student with hands on experience supporting clients in building their capacity through a strengths based approach. Proficient in case management, with a strong focus on developing and implementing personalised care plans. Skilled in advocacy, customer service, administrative tasks, and meticulous documentation. Eager to apply and expand my skills in a dynamic role that empowers individuals to reach their full potential and achieve their personal goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Attendant (aged care support worker)
Prestige in home care
10.2024 - Current
Support Worker
Mable
11.2023 - Current
- Provide direct support to individuals with diverse needs, including physical disabilities, mental health conditions, and developmental disorders
- Responsibilities include assisting with activities of daily living, medications, implementing behaviour support plans, and fostering an inclusive environment for clients
- Demonstrated ability to build trust and rapport with clients and their families. Effectively communicate with team members, and advocated for clients.
- Empowered individuals with diverse needs, fostering independence and dignity through personalized care and advocacy for clients' rights
- Cultivated strong relationships with clients, families, and healthcare professionals, facilitating seamless communication and coordinated care
Personal Carer
Carinity Aged Care
09.2022 - 11.2023
- Provided compassionate assistance with activities of daily living, medication management, and personal care for seniors, prioritizing dignity and person-centred care
- Supported seniors with mobility issues, provided companionship, and engaged them in meaningful activities to promote socialization and cognitive stimulation
- Facilitated seniors' independence through personalized care plans, fostering a nurturing environment that enhanced quality of life and emotional well-being
- Implemented personalized care strategies, enhancing seniors' independence and quality of life through tailored assistance and emotional support
- Managed medication administration and personal care routines, ensuring precise adherence to individual care plans and safety protocols
Assistant in Nursing
Various Agencies
10.2021 - 08.2022
- Provided personal care and support to residents in aged care facilities, ensuring their comfort, safety, and well-being
- Provide compassionate care to clients, ensuring their comfort and well-being
- Monitor vital signs and health changes, promptly reporting to supervisors
- Maintain a clean, safe environment for clients, adhering to strict hygiene protocols
- Work closely with families and medical teams to ensure comprehensive care
- Participate in regular training to stay updated on best practices in personal care
- Adapt quickly to diverse client needs, fostering trust and positive relationships
- Monitor vital signs, report health changes promptly
- Contribute to improved quality of life through attentive and responsive care
- Participated in team efforts to enhance overall care quality
Carer (client living at home independently)
Private
08.2019 - 08.2021
- Provided behavioural support, followed the care plan, and maintained confidentiality to ensure client's well-being and safety
- Empowered client with daily living skills and behavioural support strategies
- Drove client progress through targeted interventions, documenting measurable improvements in personal care, meal preparation, social skills, and daily living activities
Assistant in Nursing
Bupa Aged Care
07.2018 - 06.2019
- Provided personal care and support to residents, assisted with daily activities, and ensured residents' comfort and safety
- Conducted regular observations and facilitated social activities and shopping trips
- Monitored residents' well-being, meticulously documenting observations and adapting care plans to meet evolving needs
- Fostered a positive environment, working closely with healthcare team to ensure comprehensive, resident-centred care delivery
- Assisted with shopping trips and social activities, significantly boosting resident engagement and overall satisfaction with care services
Education
Bachelor of Community Welfare -
Southern Cross University
10.2025
Diploma of Community Services -
TAFE QLD
02.2022
Certificate III in Individual Support - Ageing / Disability
TAFE QLD
12.2018
Assist Clients With Medication Certification -
AUSTCARE TRAINING
12.2018
Skills
- Aged Care experience
- Client advocacy
- Communication skills
- Time management
- Problem-solving
- Customer service
- Microsoft outlook, word, and Excel
- Data entry
- Computer literacy
- Confidentiality and privacy
- Attention to detail
- Multilingual proficiency
- Trauma-informed care
- Teamwork and collaboration
- Multitasking
Certification
- Driver's License QLD, Current
- National Police Check
- NDIS Orientation Module
- NDIS worker's screening card
- Blue card
- CPR & First Aid certificate
- Fully vaccinated - COVID-19 and Influenza
Additional Information
Completed 100 hours of placement with Anglicare SQ. Involved undertaking assessments, care planning, packaged care coordination and case management activities designed in collaboration with the client to assist the client to achieve their identified goals.
Timeline
Personal Care Attendant (aged care support worker)
Prestige in home care
10.2024 - Current
Support Worker
Mable
11.2023 - Current
Personal Carer
Carinity Aged Care
09.2022 - 11.2023
Assistant in Nursing
Various Agencies
10.2021 - 08.2022
Carer (client living at home independently)
Private
08.2019 - 08.2021
Assistant in Nursing
Bupa Aged Care
07.2018 - 06.2019
Certificate III in Individual Support - Ageing / Disability
TAFE QLD
Bachelor of Community Welfare -
Southern Cross University
Diploma of Community Services -
TAFE QLD
Assist Clients With Medication Certification -
AUSTCARE TRAINING
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