Clinical leader with extensive rural health experience, supporting safe service delivery through staff education, rostering, infection control, incident response, and NSQHS compliance. Combines emergency medical care, clinical assessment, and quality improvement with practical site management to support patients, staff, and operational continuity.
Overview
15
15
years of professional experience
Work History
Clinical Nurse Manager
PLANATAGENET CRANBROOK HEALTH SERVICE
MOUNT BARKER, WA
01.2024 - Current
Led quality improvement initiatives, enhancing service delivery and patient outcomes.
Oversaw infection control measures, effectively managing COVID-19 outbreak response.
Conducted staff education sessions, improving clinical knowledge and skill application.
Supported patient and staff safety through clear, collaborative communication.
Maintained compliance by auditing against NSQHS standards.
Coordinated staff rostering to support service coverage and workflow.
Strengthened safe work practices by reporting risks and supporting corrective action.
Completed work health and safety investigation reports as WHS representative for 12 years.
Delivered health promotion activities across workplace and community environments.
Managed iProc authorisation and monitored site payments.
Oversaw staff security processes and access controls.
Conducted hand hygiene audits and documented findings.
Conducted staff education sessions, improving clinical knowledge and skill application. and knowledge sharing.
Provided clear communication with management, escalated site concerns, and represented staff interests.
Emergency Medical Technician
ST JOHN AMBULANCE SERVICE
01.2012 - Current
Administered emergency medical care to patients in critical situations, ensuring timely interventions
Created volunteer programs to strengthen community engagement and support local health initiatives
Facilitated meetings for Gnowangerup Sub-centre, identifying and addressing key community health needs
Clinical Nurse
PLANATAGENET CRANBROOK HEALTH SERVICE
01.2024 - 01.2025
Liaise between medical staff/allied health and patients' families
Experienced in the early recognition and response to deteriorating patients utilising critical thinking to ensure appropriate interventions are initiated.
Patient assessment and treatment using the Emergency Telehealth Service (ETS) when no physical Doctor is on site.
Facilitated patient care and support tasks to enhance overall patient experience.
Provided high-quality end-of-life care and bereavement support to patients and their families.
Experience with complex wound care including packing and negative pressure dressings.
Point of care blood tests and VBG interpretation
Contributed to quality improvement initiatives through thorough investigations of clinical incidents.
Escorting critically ill patients to Albany Health Campus via Saint John's Ambulance with SJA volunteers.
Education
Graduate Certificate in Management - Management
Australian Institute of Management
Perth, WA
10-2026
Graduate Certificate - Primary Health Care (Remote Nursing)
CHARLES DARWIN UNIVERSITY
01-2025
Bachelor - Nursing
CHARLES DARWIN UNIVERSITY
01-2022
Diploma - nursing
SOUTH REGIONAL TAFE
01-2020
Some College (No Degree) - Effective People Management
AUSTRALIAN INSTITUTE OF MANAGEMENT
WA
Skills
Clinical Leadership
Nursing expertise
Quality improvement
Evidence-based practice
Coordinates safe, high-quality patient care across services
Clinical monitoring
Clinical risk management
Compliance management
Incident management
Change management
Healthcare Operations
Performance development and management
Staff recruitment, retention, and workforce planning
Rostering and resource allocation
Workforce management
Bed management
Emergency preparedness
Strategic planning
Data-driven decisions
Manages budgets and resources effectively
Mentoring and coaching
Relationship building
Multidisciplinary collaboration
Managing staff conflict and fostering positive workplace culture
Communication and Relationship Management
Negotiation skills
Complaint management
Transfer coordination
Service delivery
Resilience and adaptability
Integrity and ethical practice
Critical thinking and problem-solving
Service delivery
AWARDS AND CERTIFICATES
STUDENT OF THE YEAR SOUTH REGOINAL TAFE 2020, COMMUNITY CITIZEN OF THE YEAR 2022, INDUCTION INTO THE ORDER OF ST JOHN AMBULANCE FOR THE OUTSTANDING CONTRIBUTIONS TO ST JOHN., TEN YEAR SEVIVER BAR ST JOHN AMBULANCE 2023, TNCC, TRAUMA NURSING CORE COURSE 2023, WTC, WESTERN TRAUMA COURSE
Personal Information
Title: REGISTERED NURSE
VOLUNTEERING
ST JOHN AMBULANCE SERVICE, Emergency Medical Technician, 2012, Present, Triage patient acuity often in challenging situations., Recognising patient deterioration and responding in a timely manner., Training and mentoring other volunteers., Transporting time critical patient from rural and remote areas., Managing staff, including rostering and chairing meetings., Communicating between reginal and state managers., Providing support and education to volunteers., InCharge of site operations., Managed upgraded of the new Gnowangerup Sub-centre, including budgeting and project management., Recruitment and retention of volunteers., Community education and support.
Timeline
Clinical Nurse Manager
PLANATAGENET CRANBROOK HEALTH SERVICE
01.2024 - Current
Clinical Nurse
PLANATAGENET CRANBROOK HEALTH SERVICE
01.2024 - 01.2025
Emergency Medical Technician
ST JOHN AMBULANCE SERVICE
01.2012 - Current
Graduate Certificate in Management - Management
Australian Institute of Management
Graduate Certificate - Primary Health Care (Remote Nursing)
CHARLES DARWIN UNIVERSITY
Bachelor - Nursing
CHARLES DARWIN UNIVERSITY
Diploma - nursing
SOUTH REGIONAL TAFE
Some College (No Degree) - Effective People Management