Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Robyn Cummins

Heidelberg,VIC

Summary

Results-oriented Production Assistant versatile in navigating demanding environments. Dedicated support staffer experienced in self management, team settings, and as an assistant to Senior Producer. Over 4 years of experience in assistant roles, with prior experience in retail management, project management (creative) and tour guiding. All in all, over 15 years of customer service and administrative roles.

Overview

5
5
years of professional experience

Work History

Client Services / Front of House (Freelance)

ARC EDIT / Alt VFX
07.2018 - 10.2023
  • Attended to clients, producers and co-workers requests with enthusiasm and efficiency in fast-paced environment.
  • Managed all catering and coffee making for large groups
  • Established welcoming atmosphere by greeting each guest warmly
  • Answering door, telephone, directing calls, booking couriers and travel arrangements, scheduling zoom calls and email outs for company daily rundown
  • Ordering kitchen and office supplies and general cleaning and building maintenance
  • Receipt and money management

Production Assistant / Junior Producer (Full Time)

ARC EDIT
03.2021 - 06.2022
  • Junior Post Producer for multiple TVC's - managed editors and VFX artists with agency and clients and handled all comms and administration throughout duration of job.
  • Assistant to the Senior Producer on standby for quoting, invoicing, budget information, booking freelancers, scheduling meetings, couriers, running various errands.
  • FOH and reception duties, maintained office and kitchen supplies, ordered tech gear, liaised with IT, electricians, plumbers, builders and maintenance staff. Catering for all staff and clients and general building organisation and housekeeping.
  • Booked travel for internal staff, completed daily rundowns, calendar keeping, social media tasks and event planning for special occasions.

Account Manager (Part Time)

Vaulter
03.2020 - 03.2021
  • Assisted clients with onboarding, quoting, invoicing and payment processes. Managed company CRM emailing outreach (Hubspot)
  • Arranged and facilitated meetings with design team and clients.
  • Listened attentively to client feedback to create stronger relations and shape project outcomes.
  • Researched target market audiences and industry trends to expand on business opportunities.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Education

Colour Grading with DaVinci Resolve - Post Production

Australian Film Television And Radio School
Moore Park, NSW
2017

Bachelor of Communications -

Griffith University
Gold Coast
2015

Diploma of Music Performance -

TAFE Queensland
Gold Coast
2011

Skills

  • Production Support
  • Administrative Duties
  • Effective Scheduling
  • Running Errands
  • Project Management
  • Event Planning
  • Office Management
  • Travel Arrangement Coordination
  • Teamwork and Collaboration
  • Microsoft Office
  • DaVinci Resolve
  • CRM / Hubspot
  • Ordering and Invoicing
  • Conflict Resolution
  • Training New Team Members
  • Good Telephone Etiquette
  • Remote Office Availability
  • Task Prioritization
  • Organization and Time Management

Additional Information

Extensive experience in working in the arts and events. Passionate about and have a deep understanding of the creative industries.

Timeline

Production Assistant / Junior Producer (Full Time)

ARC EDIT
03.2021 - 06.2022

Account Manager (Part Time)

Vaulter
03.2020 - 03.2021

Client Services / Front of House (Freelance)

ARC EDIT / Alt VFX
07.2018 - 10.2023

Colour Grading with DaVinci Resolve - Post Production

Australian Film Television And Radio School

Bachelor of Communications -

Griffith University

Diploma of Music Performance -

TAFE Queensland

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Robyn Cummins