Robyn Cunningham
Engadine,NSW
Summary
Dynamic, goal-oriented professional recognized for exceptional time management and problem-solving abilities, consistently demonstrating reliability and adaptability in fast-paced environments. Swift learner with a proven track record of acquiring and applying new skills to enhance team performance and drive organizational growth. Adept at managing multiple projects simultaneously, ensuring precision and accuracy while effectively prioritizing tasks to meet stringent deadlines. Committed to leveraging strong organizational capabilities to contribute meaningfully to team success and overall company objectives.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Commercial Property Administrator
Raine & Horne Commercial
12.2024 - Current
- Managed tenant communications to address inquiries and resolve issues promptly.
- Coordinated property maintenance schedules ensuring timely completion of service requests.
- Implemented efficient filing systems for property documents enhancing retrieval speed and accuracy.
- Managed rent collections and financial reporting, maintaining strong relationships with tenants while ensuring timely payments.
- Facilitated clear communication between property owners and tenants, fostering positive working relationships.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- End of month procedures
Residential Property Manager
StGeorge Property Agents
05.2024 - 11.2024
- Rent and maintain properties on behalf of landlords
- Obtain suitable tenants for properties
- Preparing all lease agreements
- Conduct routine inspections, ingoing and outgoing inspections
- Attend NCAT when required
- Organise tradesmen for any needed repairs on properties
- Communicate on a regular basis for landlords
- Communicate with tenants to resolve disputes, rent arrears etc
Office Administration- Part time
Focus Engineering & Construction Pty. Ltd
10.2020 - 01.2024
- Oversight entire day-to-day operations of the office
- Answering phones
- Filing
- Complete all bank reconciliations
- Manage staff timesheets and completion of necessary records
- Entering invoices on MYOB
Office Manager
Ray White Corowa
02.2017 - 06.2019
- Oversight entire day-to-day operations of the office
- Manage staff duties and completion of necessary records
- Complete all bank reconciliations
- Responsible for month ending statements
- Compute and input staff wages on MYOB
- Communicate with clients and handle complaints
- Process all office and client relative invoices
- Preparation of MYOB for BAS
- Numerous other extraneous duties as required
Aged Care Worker (Cert 111)
Australian Unity
07.2015 - 12.2016
- Undertake tasks as required relative to assisting infirm and aged clients e.g. cleaning, bathing, dressing, shopping and communication.
- Complete and submit client information and maintain client records
- (formerly known as Home Care)
Property Manager
Ray White Corowa
12.2012 - 06.2015
- Rent and maintain properties on behalf of landlords
- Obtain suitable tenants for properties
- Preparing all lease agreements
- Conduct Routine Inspections, ingoing and outgoing inspections
- Bank reconciliations of trust accounts and office accounts
- Organise tradesmen for any needed repairs on properties
- End of month procedures e.g statements
- Attend NCAT when required
- Communicate on a regular basis for landlords
- Communicate with tenants to resolve disputes, rent arrears etc
- Payments to tradesmen for work carried out on rented properties
- Preparation of MYOB for BAS
- Paying of all office invoices
Accounts Manager
Montgomery Real Estate, The Professionals
11.1981 - 11.2012
- Started with the business as a junior in Customer Service, telephonist and assisting Property Management, I strengthened and expanded my abilities and proved myself to whereby I was a senior member of staff and responsible for all accounts management.
- Maintaining rental and sales date on line. Including bank reconciliations, drawing of cheques and payments, strata levies, council and water rates.
- Input of new managements and responsible for month ending statements and balancing of accounts.
- Problem solving in Property Management regarding discrepancies with rent settlements, adjustments and disputes and errors on statements.
- Preparation of lease agreements and subsequent data input onto rental system.
- Drawing of cheques relating to bonds.
- Financial statements
- All trust accounting procedures including banking, input of deposits and payments onto sales system, settlements for sales, investment of sale deposits.
- Calculation of sales staff commission statements
- Bank reconciliations for all office accounts
- Entering banking data onto MYOB
- Preparation of MYOB for BAS
- Payment of all office accounts and ordering and management of stationery for the four offices
- Management of Company Directors rental statements onto MYOB for their personal property investments
- Bank reconciliations for Company Directors personal accounts
Education
School Certificate -
01-1981
Skills
- Extensive knowledge of Property Management, its operations and procedures
- Completed Certificate of Registration in Property Management (NSW)
- Extensive knowledge of and proficient in all Microsoft Office Products including Microsoft Word and Excel
- Extensive knowledge of Macpro Trust Accounting program, Console Trust Accounting program and Property Tree program
- Extensive knowledge of MYOB
- Excellent written and verbal communication skills
- Pleasant professional telephone manner
- Familiar with all aspects of operation relating to the day-to-day operations of a busy real estate office and property management facility
- Proven ability as a proficient and principled employee
- Reliable, responsible and totally trustworthy
- First class problem solving abilities
- Attention to detail in record keeping, scheduling and organizing
Certification
- MYOB Course 2006
- BAS Course 2005
- Certificate 111 in Aged Care & Disability 2015
- Certificate of Registration- Real Estate Sales or Leasing
Timeline
Commercial Property Administrator
Raine & Horne Commercial
12.2024 - Current
Residential Property Manager
StGeorge Property Agents
05.2024 - 11.2024
Office Administration- Part time
Focus Engineering & Construction Pty. Ltd
10.2020 - 01.2024
Office Manager
Ray White Corowa
02.2017 - 06.2019
Aged Care Worker (Cert 111)
Australian Unity
07.2015 - 12.2016
Property Manager
Ray White Corowa
12.2012 - 06.2015
Accounts Manager
Montgomery Real Estate, The Professionals
11.1981 - 11.2012