Robyn Curtin
Boyup Brook,WA
Overview
2025
2025
years of professional experience
Work History
Canteen Manager
Cowaramup Primary School
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Used Software to analyze daily financial statements, balance statements and reimbursable meals.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Planned nutritionally-balanced menus for students by studying current dining trends.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Enhanced dining experience for customers by implementing variety of healthy, globally-inspired menu options.
- Ensured compliance with health and safety regulations, maintaining clean and safe dining environment for both customers and staff.
- Developed creative menus to accommodate diverse dietary needs and preferences of customers.
- Developed and maintained strong relationships with local food suppliers, ensuring fresh and high-quality ingredients for meals.
- Boosted revenue by introducing themed meal days and special promotions that attracted more customers.
- Resolved customer complaints promptly, maintaining strong relationships with patrons for repeat business.
- Increased customer loyalty by consistently providing high-quality food and exceptional service.
- Maintained detailed records of sales, inventory, and employee performance, using data to make informed decisions about future operations.
- Coordinated with school administrators to incorporate nutritional guidelines into menu planning, promoting healthier eating habits among students.
- Improved cafeteria's online presence with updated website content and engaging social media posts.
- Adapted quickly to changing customer preferences by regularly updating menu and offering seasonal specials.
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Reduced environmental impact by introducing recycling programs and using biodegradable packaging.
- Implemented cost-control measures to stay within budget while still offering wide variety of meal options.
- Conducted regular staff meetings to gather feedback and discuss ways to improve operations and customer service.
- Maximized profitability by identifying areas for cost reduction without compromising quality or service standards.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Partner
Mallee Creek Grazing
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Monitored partner performance and provided feedback on areas of improvement.
- Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.
- Prepared and presented reports on status of projects and initiatives.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
- Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
- Directed firm's marketing and branding efforts, crafting compelling image that attracted top-tier clients.
- Enhanced employee retention by implementing robust rewards and recognition program, acknowledging outstanding contributions and achievements.
- Implemented rigorous quality control measures, ensuring highest standards of service delivery.
- Crafted comprehensive risk management strategies, protecting firm from potential threats and vulnerabilities.
- Drove firm's digital transformation, adopting cutting-edge technologies that placed firm at forefront of industry innovation.
- Leveraged market research to inform strategic decision-making, positioning firm to capitalize on emerging trends.
- Advocated for adoption of sustainable business practices, enhancing firm's reputation and contributing to its long-term success.
- Pioneered sustainability initiatives, reducing environmental impact and promoting corporate social responsibility.
- Negotiated favorable terms in high-value contracts, securing significant savings and advantages for firm.
- Oversaw development of cutting-edge products and services, keeping firm competitive in rapidly evolving industry.
- Developed and implemented strategic plan for entering new markets, resulting in substantial increase in brand visibility and market share.
- Minimized risk exposure through careful advice on business operations and strategic plans.
Receptionist
Department of Agriculture
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Improved data privacy compliance with meticulous management of sensitive information.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Supported company correspondence by drafting and distributing memos and emails.
- Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Helped office staff prepare reports and presentations for internal or client-related use.
Receptionist Administrator
Elders Pastoral
- Organized office supplies by keeping inventory and ordering items as needed.
- Coordinated office activities by managing schedules and organizing meetings.
- Delivered important information to relevant parties for keeping everyone informed and updated.
- Utilized office software to create documents and manage spreadsheets for improved workflow.
- Prioritized tasks to ensure timely completion of daily responsibilities.
- Facilitated clear communication by acting as a central point of contact for clients and staff.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Ensured welcoming environment for visitors, contributing to positive first impressions.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
- Developed and maintained organized filing systems, reducing retrieval time for important documents.
Cook/Kitchenhand
Bunbury Senior High School
02.2021 - Current
- Prepared menu items by following standardized recipes and presentation guidelines.
- Cooked items to meet customer dietary preferences and special requests
- Practised food safety standards to uphold health regulations.
- Used cash register to serve customers in a busy environment
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Banking
Bankwest
04.1983 - 12.1986
- Prepared menu items by following standardized recipes and presentation guidelines.
- Cooked items to meet customer dietary preferences and special requests
- Practised food safety standards to uphold health regulations.
- Used cash register to serve customers in a busy environment
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Education
Collie Senior High School
CollieTimeline
Cook/Kitchenhand
Bunbury Senior High School
02.2021 - Current
Banking
Bankwest
04.1983 - 12.1986
Canteen Manager
Cowaramup Primary School
Partner
Mallee Creek Grazing
Receptionist
Department of Agriculture
Receptionist Administrator
Elders Pastoral
Collie Senior High School
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