Robyn Grams
Trinity Park,QLD
Summary
Pride myself as being an adaptable and resourceful professional with proven ability to effectively manage office operations. A fast leaner with strong organizational, communication, problem-solving skills and providing excellent support to ensure smooth operations. Eager to contribute to a dynamic team environment and drive efficiency in administrative functions. A passionate individual whom is seeking the opportunity to further skills and job opportunities.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Teachers Aide/Student Learning Assistant
Peace Lutheran College
01.2011 - Current
- Helping Teachers & students with classroom activities, Taking children to do one on one reading and testing abilities, Sight word testing, Math and literacy and English intervention programs assisting students (in small groups up to 6 students) with math and setting up computer program, resourcing math activities for students, helping students with computers, Draft and proof letter reading for teachers, Data entry (import literacy and math test scores etc), General Administration duties
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
Teacher's Aide Relief & Voluntary Help
Peace Lutheran College
01.2009 - Current
- Helping Teachers & Students with Classroom Activities, Assisting Students with Special needs, Assisting Students with Computer, General Cleaning of Classroom and Kitchen areas, Taking Students to Library, General admin and data entry
Admin/Bookkeeping
Husbands Business
01.2004 - 01.2018
- Data entry using Excel and Microsoft Word programs,General administration duties filing, Invoicing, banking, BAS statements, mailing writing up quotes
Teachers Aide/relief Staff
Trinity Beach State School
01.2012 - 10.2012
- Helping Teachers & Students with Classroom Activities, Assisting Students with Computers, Assisting Special needs Students
Teacher's Aide Relief
Freshwater State School
01.2011 - 01.2012
- Helping Teachers & Students with Classroom Activities, Assisting Students with Computers, General Cleaning of Classroom
Teacher's Aide
Caravonica State School
01.2011 - 01.2012
- Helping Teachers & Students with Classroom Activities, including testing of spelling, math and reading, Helping Special needs Students with fine motor skills, reading and math, Assisting Students with Computers, General Cleaning of Classroom, Worked with Indigenous and Torres Strait Islander children who were in foster care (one on one)
Reservations & Traffic Clerk
DJ & SJ Barnard Pty Ltd
01.2002 - 01.2004
- Traffic Check-in, Manifesting Pax/Cargo, Ticket Writing, Answering Telephones, Acceptance of Non Dangerous Goods, Inwards & Outwards freight Co-Ordination, Manifest Consolidation, Load Control, Passenger Boarding & Disembarking, Tarmac Safety, Flight Dispatch, Rpt Computer Reservations, Courtesy Coach Transfers, Cover Sheets, Stationary Orders, Trip Record Register, Staff Travel, Ordering Catering/Newspapers/Ground Transport/Fuel, Sales Returns, CRS Queues, Other Duties as directed by Operations Manager
Rental Sales Agent
Avis Australia
01.2001 - 01.2002
- Identify Customer needs and give high priority to customer satisfaction, Exercise judgment to handle customer service issues, Sell Service Products, Print and action/complete reports and documents, Handle and reconcile cash transactions, Drive vehicles as required, Ensure work areas are clean, safe and free of hazards, Perform duties without supervision
Aircraft Refueller/Office Administrative Assistant
Air BP – Iceshow Pty Ltd
01.2001 - 01.2002
- Refuelling of Aircraft, General Office Duties, Customer Service, Invoicing, Handle and reconcile cash transactions, Driving Airside of HR Refuelling Trucks, Answering of phones and enquires
- Upheld stringent safety standards while refueling diverse types of aircraft, ensuring optimal performance upon takeoff.
- Demonstrated adaptability when faced with unexpected changes in weather conditions or flight schedules, adjusting tasks as needed to fulfill responsibilities efficiently.
Retail Sales Assistant
Discount Curtains
01.1992 - 01.1998
- Quotes In shop And In home, Sales & Customer Service, General Shop Duties, Cashiering & Balancing, Debt collection, Invoicing, Answering of phones
Receptionist/Retail Shop Assistant
Kresta Blinds
01.1991 - 01.1993
- Quotes In shop & In home, Sales & Customer Service, General Administration Duties, Wages/Debt Collection, Stock Control, Invoicing, Answering phone
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Waitress/Bar Attendant
Steak House/Pancake House
01.1991 - 01.1992
- General Waitressing and Bar Attendant, Cashiering, Customer Service
Waitress/Kitchen Hand
Stratford Gourmet Pizza & Takeaway
01.1991 - 01.1992
- General Waitressing and Kitchen Hand Duties, Cashiering, Deliveries
Retail Sales Assistant
Discount Curtains
01.1990 - 08.1991
- Sales /Customer service, Cashiering, Stock Control, General Shop Duties/Cleaning
Car Detailer/Cleaner
Motorama Toyota
01.1990 - 01.1991
- General Detailing of Cars, General Cleaning of Offices, Deliveries/Pick up & Drop off Clients
Shop Assistant
Harvey's Café
01.1990 - 01.1991
- General Shop Duties, Cleaning/Kitchen Hand, Cooking, Customer Service, Deliveries, Stock Control
Managers Assistant
Arkitex Fabrics
01.1988 - 01.1990
- Stock Control, On Road Consultancy to Clients (Architects & Interior Designers), Reception/Admin Duties, Invoicing, Data entry, Customer Service, General Office Duties for Wholesale Fabric Company, General Cleaning
Trainee Interior Designer/Shop Assistant
Sabien Interiors
01.1985 - 01.1988
- Customer Service, In Home Consultancy, General Admin Duties, Stock Control/Receiving of Goods, Reception Duties, Invoicing
Education
High School Diploma -
MacGregor State High School
MacGregor, QLD11.1984
Skills
- Reliability and punctuality
- Office Administrative Support
- Documentation and Control
- Data entry proficiency
- Records Management
- Dedicated Team Player
- Customer Relations
- Product and service Knowledge
- Scheduling appointments and Travel Arrangements
- Account Reconciliation
- Customer Service
- Verbal and written communication
Personal Information
Date of Birth: 04/28/2024
References
- Laura Robinson, Director of Primary, Peace Lutheran College, 0431 642046
- Marita Stecko, Department of Transport, 0447 303323
- Odell Barton, Primary Teacher, 0405762629
Certification
- Certificate III in Education Support, TAFE Queensland, North Brisbane. May 2013
- Certificate IV in Education Support, Steps into Training Services, Logan Central, Queensland. August 2021
- First Aide and CPR Certificate, First Aid Academy, Cairns. Queensland..January 2023
Timeline
Teachers Aide/relief Staff
Trinity Beach State School
01.2012 - 10.2012
Teachers Aide/Student Learning Assistant
Peace Lutheran College
01.2011 - Current
Teacher's Aide Relief
Freshwater State School
01.2011 - 01.2012
Teacher's Aide
Caravonica State School
01.2011 - 01.2012
Teacher's Aide Relief & Voluntary Help
Peace Lutheran College
01.2009 - Current
Admin/Bookkeeping
Husbands Business
01.2004 - 01.2018
Reservations & Traffic Clerk
DJ & SJ Barnard Pty Ltd
01.2002 - 01.2004
Rental Sales Agent
Avis Australia
01.2001 - 01.2002
Aircraft Refueller/Office Administrative Assistant
Air BP – Iceshow Pty Ltd
01.2001 - 01.2002
Retail Sales Assistant
Discount Curtains
01.1992 - 01.1998
Receptionist/Retail Shop Assistant
Kresta Blinds
01.1991 - 01.1993
Waitress/Bar Attendant
Steak House/Pancake House
01.1991 - 01.1992
Waitress/Kitchen Hand
Stratford Gourmet Pizza & Takeaway
01.1991 - 01.1992
Retail Sales Assistant
Discount Curtains
01.1990 - 08.1991
Car Detailer/Cleaner
Motorama Toyota
01.1990 - 01.1991
Shop Assistant
Harvey's Café
01.1990 - 01.1991
Managers Assistant
Arkitex Fabrics
01.1988 - 01.1990
Trainee Interior Designer/Shop Assistant
Sabien Interiors
01.1985 - 01.1988
High School Diploma -
MacGregor State High School
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