Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robyn Layton-Girvan

Karnup,Western Australia

Summary

Skilled Mine Site Cleaner with a background in hospitality, healthcare, and law enforcement. Proven ability to maintain cleanliness and hygiene standards in complex industrial environments. Committed to ensuring a safe and sanitary work environment in compliance with mine site regulations. Seeking to leverage my experience and skills for a challenging role in mine site cleaning. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

1824
1824
years of professional experience
1
1
Certification

Work History

Mine Site Cleaner

Pindari
01.2023 - Current
  • Carry out cleaning tasks in accordance with mine site regulations - Operate cleaning machines and equipment - Maintain cleanliness in all areas of the site including offices, restrooms, and common areas - Assist with waste disposal and recycling.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting rubbish.
  • Responded immediately to calls from the supervisors to clean up spills and wet floors requested by the client.
  • Followed safety standards and established SWPs-(Safe Work Practices) when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing machines to scrub and polish floors.
  • Adhered to the importance of completing a work assessment before doing a TAKE5 for each work area.
  • CCC-Critical Control Checklist carried out before commencement of work.

Disability Carer

BOICO
05.201 - 01.2022
  • Mental Health Support Worker- Disability Services

    - Provided compassionate and individualised support to clients with mental health disabilities, promoting their well-being and maximising their independence.
    - Assessed clients' needs, strengths, and goals, developing personalised care plans and implementing appropriate interventions and strategies.
    - Assisted clients with daily living activities, including personal hygiene, medication management, meal preparation, and household chores, ensuring their comfort and safety.
    - Supported clients in accessing community resources and services, such as medical appointments, social activities, and vocational training, to enhance their social integration and quality of life.
    - Employed active listening and empathy to establish trusting relationships with clients, fostering a supportive and non-judgmental environment.
    - Implemented crisis management techniques and de-escalation strategies to address and manage challenging behaviors or situations effectively.
    - Collaborated with a multidisciplinary team, including healthcare professionals, therapists, and social workers, to coordinate and implement comprehensive treatment plans for clients.
    - Maintained accurate and up-to-date documentation of client progress, incidents, and interventions, ensuring compliance with regulatory requirements and organisational policies.
    - Participated in ongoing professional development and training opportunities to enhance knowledge and skills in disability mental health support.

Alcohol Counsellor and Drug Diversion Officer

Drug, Hope Couselling Services
01.2017 - 01.2019
  • Conducted comprehensive assessments and evaluations of individuals struggling with alcohol and drug addiction, gathering relevant information to develop personalised treatment plans.
  • Provided individual and group counselling sessions to clients, utilising evidence-based therapeutic techniques and interventions to address addiction, co-occurring disorders, and related challenges.
  • Facilitated psychoeducational workshops and support groups, delivering informative and engaging presentations on topics such as relapse prevention, coping strategies, and healthy lifestyle choices.
  • Collaborated with healthcare professionals, social workers, and legal entities to develop and implement drug diversion programs, offering alternatives to incarceration for individuals with substance abuse issues.
  • Assisted clients in navigating legal systems, including court appearances and probation requirements, providing support, guidance, and advocacy.
  • Monitored client progress and outcomes, regularly evaluating treatment effectiveness and adjusting interventions as necessary.
  • Maintained accurate and confidential documentation of client sessions, treatment plans, and progress notes, ensuring compliance with legal and ethical guidelines.
  • Conducted outreach activities and community education initiatives to increase awareness of addiction issues, prevention strategies, and available resources.
  • Engaged in continuous professional development, attending workshops, conferences, and trainings to stay current with advancements in addiction counselling and diversion programs.

Front-line Police Officer

Western Australia Police
01.2006 - 01.2016
  • Respond promptly to emergency calls, accidents, incidents, and other law enforcement situations, ensuring the safety of individuals involved and taking appropriate action as required.
  • Conduct thorough investigations of crimes, accidents, and other incidents, collecting evidence, interviewing witnesses, and preparing detailed reports for legal proceedings.
  • Enforce federal, state, and local laws, ordinances, and regulations to maintain public order and safety.
  • Patrol assigned areas on foot, bicycle, or in a patrol vehicle, maintaining high visibility to deter criminal activity and provide a sense of security to the community.
  • Conduct traffic stops, issue infringements, and enforce traffic regulations to ensure road safety.
  • Serve as a community liaison, fostering positive relationships with community members, businesses, and organisations to address concerns, provide assistance, and promote crime prevention initiatives.
  • Provide support and assistance to victims of crime, including offering emotional support, guiding them through the legal process, and connecting them with appropriate resources.
  • Collaborate with other law enforcement agencies, emergency services, and community stakeholders to coordinate responses, share information, and address public safety concerns.
  • Participate in ongoing training programs and professional development activities to enhance skills, knowledge of laws, and law enforcement techniques.
  • Maintain accurate records, including incident reports, daily activity logs, and evidence documentation, ensuring compliance with departmental policies and legal requirements.

Dental Nurse

Aboriginal Medical Services
01.1988 - 01.2002
  • Prepare treatment rooms for dental procedures, ensuring all necessary instruments, materials, and equipment are ready and sterilised.
  • Assist dentists and dental hygienists during dental procedures, providing chairside support and anticipating their needs.
  • Prepare and administer local anesthetics under the direction and supervision of the dentist.
  • Take and develop dental radiographs (X-rays) as instructed, ensuring high-quality images and maintaining patient safety.
  • Provide patient care and support, including explaining procedures, addressing concerns, and providing reassurance to patients of all ages.
  • Ensure patient comfort and safety during dental procedures, including the use of appropriate techniques for managing anxiety or discomfort.
  • Maintain accurate and complete dental records, including treatment plans, medical histories, and progress notes.
  • Perform infection control procedures, including sterilisation of instruments, disinfection of treatment areas, and adherence to strict protocols to prevent cross-contamination.
  • Manage inventory and supplies, ensuring adequate stock levels and timely ordering of dental materials and equipment.
  • Schedule and coordinate patient appointments, follow-up visits, and recall systems.

House Keeper/ Waitress

Gateway Motel & Restaurant Carnarvon
01.1999 - 01.2000
  • House keeping Duties- Implemented thorough and efficient cleaning procedures to maintain cleanliness and hygiene standards throughout the hotel.
  • Executed a wide range of housekeeping duties, including dusting, vacuuming, mopping, and polishing, to ensure a clean and inviting environment for guests.
  • Adhered to established protocols for handling and disposing of hazardous materials, ensuring the safety of guests and staff.
  • Restocked and replenished amenities, linens, and supplies in guest rooms and public areas, maintaining a well-stocked inventory and ensuring guest satisfaction.
  • Responded promptly to guest requests and inquiries, providing exceptional customer service and resolving issues to the best of my ability.
  • Collaborated effectively with other housekeeping team members to prioritise tasks, streamline operations, and meet tight deadlines.
  • Demonstrated attention to detail in inspecting and preparing rooms for guest arrivals, ensuring all amenities, linens, and facilities were in excellent condition.
  • Upheld high standards of professionalism and confidentiality when handling guest belongings and personal information.
  • Contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among colleagues.

Silver Service Waitress and Housekeeper

Royal Mail Hotel
01.1986 - 1999
  • Demonstrated expertise in silver service techniques, ensuring impeccable table settings and flawless dining experiences for customers.
    - Executed silver service duties, including food and beverage presentation, tableside carving, and synchronised service, with exceptional attention to detail and precision.
    - Maintained extensive knowledge of menu offerings, ingredients, and wine pairings, providing personalised recommendations to enhance the dining experience.
    - Collaborated closely with kitchen staff and management to ensure seamless coordination of orders and timely delivery of courses.
    - Anticipated and fulfilled guest needs, consistently exceeding expectations and creating a positive and memorable dining atmosphere.
    - Trained and mentored new staff members in silver service protocols and standards, contributing to the development of a cohesive and highly skilled service team.
    - Received numerous accolades and positive feedback from customers for exceptional service and professionalism.
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for a busy à la carte restaurant with social relevancy and intentionality.
  • House keeping Duties- Implemented thorough and efficient cleaning procedures to maintain cleanliness and hygiene standards throughout the hotel.
    - Executed a wide range of housekeeping duties, including dusting, vacuuming, mopping, and polishing, to ensure a clean and inviting environment for guests.
    - Adhered to established protocols for handling and disposing of hazardous materials, ensuring the safety of guests and staff.
    - Restocked and replenished amenities, linens, and supplies in guest rooms and public areas, maintaining a well-stocked inventory and ensuring guest satisfaction.
    - Responded promptly to guest requests and inquiries, providing exceptional customer service and resolving issues to the best of my ability.
    - Collaborated effectively with other housekeeping team members to prioritise tasks, streamline operations, and meet tight deadlines.
    - Demonstrated attention to detail in inspecting and preparing rooms for guest arrivals, ensuring all amenities, linens, and facilities were in excellent condition.
    - Upheld high standards of professionalism and confidentiality when handling guest belongings and personal information.
    - Contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among colleagues.

Minesite Cleaner

Blue Bird Mines
03.1987 - 12.1990
  • Carry out cleaning tasks in accordance with mine site regulations - Operate cleaning machines and equipment - Maintain cleanliness in all areas of the site including offices, restrooms, and common areas - Assist with waste disposal and recycling.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting rubbish.
  • Responded immediately to calls from the supervisors to clean up spills and wet floors requested by the client.
  • Followed safety standards when handling, mixing and storing hazardous chemicals.
    Used power scrubbing machines to scrub and polish floors.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.

Education

Diploma - Policing

Western Australia Police
Western Australia Police
01.2007

Scholarship master of counselling -

2015

Diploma - Policing

Western Australia Police
01.2007

Public Safety Cert 111 -

Police, Western
2007

Diploma - Counselling

Diploma of Couselling
Bentley, WA
12.2003

Business Studies

Carnarvon TAFE College
1994

Aboriginal Studies-Certificate Edith -

Cowan University
2003

Diploma -

Discover Massage Australia
Discover Massage
2016

Senior Certificate. - Skills

Carnarvon Senior High School, Carnarvon TAFE College
1985

Skills

  • Skills and Competencies
  • Customer Service: Professional, respectful, and efficient handling of telephonic and counter inquiries Committed to assisting customers by providing the best possible product or service
  • Communication Skills
  • Proficient in effectively communicating with public, colleagues, and employees across all cultures and levels Excellent interpersonal skills, public speaking, report writing, and presentation abilities
  • Financial
  • Experienced in cash control, banking, accounts payable, and issuing receipts, management skills and attention to detail
  • Time Management and Organisational Skills
  • Proficient in managing, planning, and prioritizing workloads to meet deadlines Able to assist team members and coordinate tasks effectively
  • Adaptability
  • Work well under pressure and maintain high work ethics Equally effective team player or independent worker
  • Computer Literacy:
  • Proficient in
  • MS Office Suite (Word, PowerPoint, Publisher, Excel, Outlook) Able to use technology to streamline tasks and increase efficiency
  • Administrative Skills
  • Comprehensive knowledge of office systems, administrative requirements, policies and procedures, quality management, and health and safety Experienced in ensuring compliance within government agencies
  • Investigation Experience:
  • Practical experience in conducting criminal investigations and prosecutions, demonstrating strong analytical and problem-solving skills
  • Teamwork:
  • Passionate about working in efficient and effective teams that carry out duties in an accountable, honest, and open manner
  • Excellent knowledge of cleaning procedures and safety regulations
  • Strong physical stamina and ability to work in challenging environments
  • Experience in working with industrial cleaning equipment
  • Ability to work independently or in a team
  • Excellent time management and organisational skills
  • Strong verbal communication skills
  • Certified Massage Therapist
  • Floor Scrubber Machines
  • Mopping and Buffing Floors
  • Closet Detailing
  • Quality Assurance Controls
  • Quality Control Guidelines
  • Stocking Bathrooms
  • Folding Clean Laundry
  • Ordering Cleaning Supplies
  • Polishing Surfaces
  • Hospitality Management
  • Kitchen Sanitising
  • Commercial and Residential Cleaning
  • Resident Support
  • Bed Making
  • Exceptional Communicator
  • Decision-Making Skills
  • Exceptional Time Management
  • English Language Fluency
  • Commercial Cleaning
  • Surface Sanitising
  • Excellent Written and Oral Communication
  • Health and Safety Compliance

Certification

- First Aid and CPR Certified - Health and Safety Training

Timeline

Mine Site Cleaner

Pindari
01.2023 - Current

Alcohol Counsellor and Drug Diversion Officer

Drug, Hope Couselling Services
01.2017 - 01.2019

Front-line Police Officer

Western Australia Police
01.2006 - 01.2016

House Keeper/ Waitress

Gateway Motel & Restaurant Carnarvon
01.1999 - 01.2000

Dental Nurse

Aboriginal Medical Services
01.1988 - 01.2002

Minesite Cleaner

Blue Bird Mines
03.1987 - 12.1990

Silver Service Waitress and Housekeeper

Royal Mail Hotel
01.1986 - 1999

Diploma - Policing

Western Australia Police

Scholarship master of counselling -

Diploma - Policing

Western Australia Police

Public Safety Cert 111 -

Diploma - Counselling

Diploma of Couselling

Business Studies

Carnarvon TAFE College

Aboriginal Studies-Certificate Edith -

Cowan University

Diploma -

Discover Massage Australia

Senior Certificate. - Skills

Carnarvon Senior High School, Carnarvon TAFE College

Disability Carer

BOICO
05.201 - 01.2022

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Robyn Layton-Girvan