Robyn-Lee Titus
Southern River,Australia
Summary
Dedicated and technically skilled business professional with extensive expertise in human resources and health, safety, environment, and quality (HSEQ) management. Proven track record of developing and implementing innovative solutions and processes that enhance organizational efficiency, ensure compliance, and drive continuous improvement. Adept at identifying opportunities for cost reduction and streamlining operations while maintaining a strong focus on quality and customer satisfaction. Strong communication and leadership skills, with a demonstrated ability to collaborate effectively across cross-functional teams to achieve shared goals.
Overview
11
11
years of professional experience
Work History
HR Manager -Consultant
Multiple Clients
01.2023 - Current
- Directed all HR activities, including managing employee relations, overseeing talent management, and executing organizational restructuring in a fast-paced environment.
- Developed and implemented HR policies, procedures, and programs to align with business goals and ensure compliance with employment laws and regulations.
- Led change management initiatives during periods of organizational restructuring, including redesigning roles, onboarding new employees, and facilitating communication to ensure smooth transitions.
- Created and implemented a performance management framework that set clear expectations, supported leadership development, and promoted employee growth across departments.
- Managed recruitment strategies, overseeing the hiring process from job design, posting, and interviewing to onboarding, ensuring a consistent and high-quality candidate experience.
- Collaborated with senior leadership on workforce planning and succession planning, identifying key roles and developing strategies to mitigate talent gaps and future staffing needs.
- Established relationships with third-party vendors, including recruitment agencies, training providers, and legal consultants, ensuring access to top-tier HR services.
- Developed diversity and inclusion initiatives, promoting equal opportunities in hiring and career development and fostering an inclusive workplace culture.
- Managed employee disciplinary actions, performance improvement plans, and terminations, ensuring compliance with legal standards and company policies.
- Facilitated conflict resolution and mediation processes, addressing employee grievances and improving workplace dynamics.
- Implemented employee engagement and wellness programs to boost morale, improve productivity, and reduce absenteeism.
- Monitored compensation and benefits structures, ensuring competitiveness in the market and alignment with the organization’s financial objectives.
- Conducted HR metrics analysis (e.g., turnover, absenteeism) and presented insights to senior management, driving data-based decision-making.
HR/HSEQ MANAGER
Multiple Clients
02.2018 - 12.2022
- Develop and Maintain HSEQ Procedures/Systems: Establish comprehensive Health, Safety, Environment, and Quality (HSEQ) procedures and systems
- Regularly review and update procedures to ensure they meet current industry standards, regulatory requirements, and organizational goals
- Implement new systems and processes to improve overall HSEQ performance
- Conduct Internal Audits: Plan, schedule, and conduct internal audits to evaluate compliance with HSEQ standards
- Identify non-conformities and areas for improvement through thorough assessments
- Develop and recommend corrective actions and monitor their implementation to ensure issues are effectively addressed
- Liaising with Staff, Customers, and External Consultants: Collaborate with internal teams to address HSEQ issues and promote best practices
- Serve as the primary contact for HSEQ-related inquiries from staff, customers, and external consultants
- Facilitate communication and coordination to resolve HSEQ concerns efficiently
- Safety and Quality Compliance: Monitor and ensure compliance with safety and quality standards across all operations
- Provide guidance and support to staff to maintain high levels of safety and quality
- Conduct regular training sessions and workshops to enhance staff awareness and adherence to HSEQ protocols
- Internal HR Duties: Manage recruitment processes, including job postings, candidate screenings, and interview coordination
- Oversee employee onboarding, ensuring a smooth integration of new hires into the company
- Handle employee relations issues, providing support and mediation to resolve conflicts
- Data Entry and Records Maintenance: Accurately enter HR-related data into relevant systems, ensuring all records are up-to-date
- Maintain comprehensive and confidential employee records, ensuring compliance with HR policies and legal requirements
- Filing and Archiving: Organize and manage HR-related files and documents, both physical and digital
- Ensure proper archiving practices for easy retrieval of HR records when needed
- Assist Accounts Department: Collaborate with the Accounts Department on payroll and HR-related financial tasks
- Provide necessary documentation and support for payroll processing and other financial activities
- General Ad-Hoc Duties: Undertake various administrative tasks to support HR and overall business operations
- Perform ad-hoc duties as required, contributing to the efficiency and effectiveness of the workplace
HUMAN RESOURCES & OPERATIONS MANAGER
Rocor Holdings
10.2013 - 01.2018
- Company Overview: Mining & Construction
- Recruitment and Staffing: Develop and implement effective recruitment strategies
- Source, interview, and hire candidates aligning with the organisation's needs and culture
- Onboarding: Facilitate the onboarding process for new employees
- Conduct orientation sessions to familiarise new hires with company policies and culture
- Employee Relations: Manage employee concerns, conflicts, and grievances
- Foster a positive work environment through effective communication
- Performance Management: Implement performance management systems, including goal setting and reviews
- Provide feedback mechanisms to enhance employee performance
- Training and Development: Identify training opportunities and coordinate programs
- Support professional development initiatives
- Compensation and Benefits: Administer compensation and benefits programs
- Conduct salary surveys to ensure competitiveness
- Policy Development: Develop, update, and communicate HR policies
- Ensure compliance with labour laws and ethical standards
- Employee Engagement: Implement initiatives to enhance employee engagement
- Conduct surveys to gather workforce feedback
- Diversity and Inclusion: Promote diversity and inclusion initiatives
- Develop strategies for an inclusive workplace culture
- Termination Management: Manage the termination process, including exit interviews
- Analyse exit interview data for trends and improvements
- HR Technology and Compliance: Utilise HR technology to streamline processes and make data-driven decisions
- Stay informed about changes in employment laws and ensure compliance
- Employee Recognition: Implement employee recognition programs
- Administer reward initiatives to acknowledge outstanding contributions
- BOOKKEEPING AND PAYROLL: Matching, batching & coding invoices
- Credit card reconciliations
- Debt collection and dealing with queries
- Time billing
- AP/AR
- Weekly reporting
- Bank reconciliations
- BAS & PAYG preparation
- Job Costing
- Administrative support
- Payroll processing, Timesheet Entering, Superannuation Payments
- OPERATIONS MANAGER: Develop and implement operational strategies to meet organisational goals
- Plan and oversee business processes to improve efficiency and productivity
- Supervise and manage the operations team
- Provide leadership and guidance to ensure team alignment with company objectives
- Prepare and manage operational budgets
- Monitor expenses and identify cost-saving opportunities
- Set performance goals and metrics for the operations team
- Track and analyse performance data to ensure targets are met
- Identify and implement process improvements to enhance operational efficiency
- Develop and refine standard operating procedures (SOPs)
- Ensure that all operations adhere to quality standards and regulations
- Conduct regular audits to maintain high-quality output
- Establish and maintain relationships with vendors and suppliers
- Negotiate contracts and agreements to ensure favourable terms
- Identify potential risks to operations and develop mitigation strategies
- Ensure compliance with health, safety, and environmental regulations
- Prepare regular reports on operational performance
- Analyse data to provide insights and recommendations for improvement
- Mining & Construction
- Reason for Leaving - Redundancy
HR Advisor/ Governing Executive Assistant
City of Canning
05.2013 - 10.2013
- Company Overview: Governance
- Co-ordinate the daily schedule of the Governance Manager
- Provide administrative support services to the Governance Manager and Team, including word processing, general correspondence and/or report generation and preparation
- Accept responsibility for a variety of projects designated by the Governance Manager and effective project delivery including research and assisting in report preparation and delivery
- Undertake all instructions as directed by the Executive Assistant to the CEO
- Establish and maintain an effective communication link with the Executive Assistant and other Personal Assistants to ensure that deadlines, requests and any other organisational issue is dealt with in a responsive and timely manner
- Ensure effective communication links between the Governance Manager, the Senior Executive Team and relevant managers and team leaders
- Coordinate the response to various correspondence on behalf of the Governance Manager
- Receive and filter telephone and counter enquiries referred to the Governance Manager and initiate appropriate action
- Co-ordinate meetings and appointments for the Governance Manager
- Assist with the compilation of all Council and Committee Meeting Business Papers, including agenda preparation, formatting etc
- Provide administrative support to the Managers of the Division when required
- Undertake research projects as and when required by the Governance Manager
- Act with sensitivity, confidentiality, courtesy and discretion at all times
- Participate in training programs and seminars to enhance professional performance
- Liaise with the Governance Manager on a regular basis and provide administrative support services for the Governance Manager and other senior staff as required
- Such other reasonable duties as directed by the Governance Manager
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
Education
BSB41412 -
CERTIFICATE IV IN WORK HEALTH & SAFETY
12.2018
FNS40211 -
CERTIFICATE IV IN BOOKKEEPING
12.2014
BACHELOR OF BUSINESS -
HUMAN RESOURCE MANAGEMENT
12.2009
NZQA DIPLOMA -
IN LEGAL SECRETARY
12.2004
Skills
HR Strategy & Operations
- Policy development, workforce planning, talent acquisition, and onboarding
- Performance management and employee relations
Compliance & Risk Management
- WHS/OHS compliance, managing disciplinary actions, HR audits
Training & Development
- Employee training, leadership development, succession planning
Compensation & Benefits
- Payroll management, benefits administration, compensation benchmarking
Health & Safety
HR Technology & Software
- Pronto, MS Suite, Xero, MYOB, Employment Hero, ELMO, S
Communication & Leadership
- Interpersonal skills, conflict resolution, HR presentations, retention strategies
References
Available on request.
Timeline
HR Manager -Consultant
Multiple Clients
01.2023 - Current
HR/HSEQ MANAGER
Multiple Clients
02.2018 - 12.2022
HUMAN RESOURCES & OPERATIONS MANAGER
Rocor Holdings
10.2013 - 01.2018
HR Advisor/ Governing Executive Assistant
City of Canning
05.2013 - 10.2013
FNS40211 -
CERTIFICATE IV IN BOOKKEEPING
BACHELOR OF BUSINESS -
HUMAN RESOURCE MANAGEMENT
NZQA DIPLOMA -
IN LEGAL SECRETARY
BSB41412 -
CERTIFICATE IV IN WORK HEALTH & SAFETY
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