Robyn Manwaring
Hocking, Perth,WA
Summary
My goal is to gain employment , experience and knowledge in a great working environment so I can develop my skills further and become a valuable team member.blankContentIdentifier
- C Class Drivers License
Overview
33
33
years of professional experience
Work History
Primary Care Provider
Motherhood
03.2003 - 03.2018
Bookkeeper
Westway Stone
Perth, WA
02.2003 - 03.2012
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Calculated deductions and processed payroll for employees.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Supported operations by communicating with customers, filing documents and managing data.
Customer Service Representative/ Postal Manager
Australia Post
Perth, WA
10.1996 - 11.2002
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Trained staff on operating procedures and company services.
- Recorded actions taken, issues resolved and Type information to effectively manage customer accounts.
Hospitality Worker
Ora Banda Historic Inn
Kalgoorlie, WA
03.1995 - 08.1996
- Kitchen Hand
- Bar Service
- Opening and Closing of Bar
- Stock
- Daily changing and Cleaning of upto 15 motel rooms
Cleaner/ Domestic
Moola Bulla Cattle Station
, WA
01.1994 - 08.1995
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Emptied trashcans and transported waste to collection areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Laundry service for upto 40 people
Skills
- Customer Account Management
- Multitasking and Prioritization
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Upbeat and Positive Personality
- Pharmaceuticals prescription
- Preventive care expert
- Staff collaboration
- Patient treatment planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Primary Care Provider - Motherhood
03.2003 - 03.2018
Bookkeeper - Westway Stone
02.2003 - 03.2012
Customer Service Representative/ Postal Manager - Australia Post
10.1996 - 11.2002
Hospitality Worker - Ora Banda Historic Inn
03.1995 - 08.1996
Cleaner/ Domestic - Moola Bulla Cattle Station
01.1994 - 08.1995
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