Robyn Rigon
Old Reynella,SA
Summary
Dedicated Collections Coordinator with extensive experience in team coordination and performance evaluation. Known for strong communication and attention to detail, driving compliance and operational success across multiple centres while prioritizing collaboration and adaptability.
Overview
45
45
years of professional experience
Work History
Collections Coordinator
Clinpath Pathology
Mile End , SA
09.2004 - 09.2025
- Supported operational performance of collection staff across multiple centres.
- Oversaw appointed collection centres to ensure compliance with guidelines.
- Demonstrated in-depth knowledge of business operations and departmental functions.
- Prioritized work responsibilities for self and team members autonomously.
- Held substantial accountability for individual and team performance outcomes.
- Executed routine and specialized tests as a skilled pathology collector.
- Collaborated effectively within teams while also thriving independently.
- Applied comprehensive understanding of medical terminology and collection procedures.
Pharmacy Technician
various
South Australia, SA
05.1994 - 02.2004
- Accurately prepared and dispensed medications while assisting pharmacists.
- Managed inventory by tracking stock levels and ordering supplies.
- Maintained organized and clean pharmacy workspace on a daily basis.
- Efficiently processed prescription orders using pharmacy management software.
- Educated patients on medication usage and side effects in clear terms.
- Provided exceptional customer service by addressing patient inquiries promptly.
- Collaborated with healthcare team to enhance patient care delivery.
- Restocked medication shelves as necessary to ensure availability.
Medical Receptionist
Mallee Medical Practice
Lameroo, SA
01.1999 - 06.2003
- Established a welcoming atmosphere by greeting patients and visitors warmly.
- Managed incoming calls, directing inquiries to relevant departments efficiently.
- Scheduled patient appointments while ensuring timely follow-ups and payment processing.
- Maintained accurate patient files to support administrative operations.
Volunteer Ambulance Officer
South Australian Ambulance Service
Lameroo, SA
05.1998 - 05.2003
- Enhanced emergency response skills through participation in training exercises.
- Established strong rapport with medical professionals to ensure high-quality patient care.
- Monitored patients during transfer from scene to hospital, providing in-transit care.
- Safely transported patients to hospitals while prioritizing comfort and safety.
- Communicated patient status effectively with hospital staff prior to arrival.
- Responded promptly to dispatch calls for emergencies requiring ambulance services.
- Conducted routine maintenance checks on ambulances to guarantee operational safety.
- Sanitized medical equipment and vehicle interiors after each transport to prevent infection.
Supervisor Swim Centre
Lameroo Swim Centre
Lameroo, SA
11.1992 - 03.1995
- Supervised daily operations of swim centre, ensuring efficient facility and staff management.
- Conducted monthly inventory checks to maintain adequate product stock levels.
- Negotiated terms and pricing with vendors and suppliers for cost-effective procurement.
Laboratory Assistant
Kodak Australasia
Adelaide, SA
12.1980 - 12.1981
- Operated developing machines for efficient processing of photographic prints.
- Assisted customers in selecting products and addressing service inquiries.
- Created copy negatives from significant photographs.
Education
Cert 4 - Laboratory Techniques
LTT
08-2016
Cert 3 - Laboratory Skills
LTT
11-2015
Cert 4 - Frontline Management
ACW Training
07-2011
Cert 4 - Community Studies ( Ambulance Officer)
SA Ambulance Service
11-2002
Skills
- Collections management
- Team coordination
- Performance evaluation
- Customer relationship management
- Workflow optimization
- NATA accreditation compliance
- Effective communication
- Time management
Timeline
Collections Coordinator
Clinpath Pathology
09.2004 - 09.2025
Medical Receptionist
Mallee Medical Practice
01.1999 - 06.2003
Volunteer Ambulance Officer
South Australian Ambulance Service
05.1998 - 05.2003
Pharmacy Technician
various
05.1994 - 02.2004
Supervisor Swim Centre
Lameroo Swim Centre
11.1992 - 03.1995
Laboratory Assistant
Kodak Australasia
12.1980 - 12.1981
Cert 4 - Laboratory Techniques
LTT
Cert 3 - Laboratory Skills
LTT
Cert 4 - Frontline Management
ACW Training
Cert 4 - Community Studies ( Ambulance Officer)
SA Ambulance Service
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