Robyn Smith
Redlynch,Australia
Summary
Results-driven Database Administrator with a successful track record at Cairns School of Distance Education, recognized for enhancing data accuracy and client satisfaction through expertise in Microsoft Office and One School. Demonstrated proficiency in financial reporting and administrative support, delivering consistent results that support organizational goals.
Overview
16
16
years of professional experience
Work History
Administration Officer
Cairns School of Distance Education
, QLD
01.2020 - Current
- Utilized software programs: One School, Oliver
- One School: attendance; finance; correspondence; communication; student details; reporting
- Kept detailed records of communication from families about students in One School Data Entry.
- Enhanced customer interactions.
- Handled monetary transactions with precision and accountability.
- Developed and strengthened client relationships by delivering knowledgeable support.
- Managed telephone reception efficiently.
- Compile and analyze reports pertaining to student attendance and accounts.
- Maintaining the confidentiality of all data and information.
- Ensured compliance with health and safety regulations within the office environment.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Developed and maintained databases for tracking projects, clients, and financial records.
- Assisted organizational efforts by filing, entering data and answering phones.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Generated and delivered daily outstanding payment invoices to customers.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Ensured that all incoming calls were answered promptly in a professional manner.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Offered reception coverage to relieve staff during absences or breaks.
- Adhered to company policies regarding confidentiality of sensitive information.
Administration Officer / Student Services / Attendance Officer
Yeppoon State High School
01.2015 - 12.2019
- Utilized software programs: ID Attend; Student Data Capture System (SDCS); QCAA; One School
- One School: attendance; finance; correspondence; communication; student details; reporting
- ID Attend: attendance; reporting; correspondence (internal & external)
- Accurate and confidential collection of student details
- Recording conversations and correspondence from families regarding students on One School Data Entry
- Data sharing (SDCS)
- QCAA data uploads
- Customer service
- First point of contact for parents and students
- Accurate and accountable money handing, banking
- Telephone reception and accurate message taking and delivery
- Compile and analyze reports pertaining to student attendance
- Working alongside other team members to ensure data is correct and accurate before and after data entry
- Maintaining confidentiality of all data and information
Administration Officer and Teacher Aide
Stonehenge State School
STONEHENGE, QLD
01.2009 - 12.2014
- Compilation of budget data and documents, based on estimated revenue, expenses and past budgets
- Reconciliation of records of bank transactions and credit card transactions
- General office duties: filing; answering telephones; and handling routine correspondence
- Perform administrative support tasks: proofreading; transcribing handwritten information; utilize calculator; computer; printer and fax to complete and disseminate pay records, invoices, balance sheets etc
- Efficiently use accounting software
- Collect, sort, distribute and prepare mail, messages and courier deliveries
- Classify, record, summarize numerical and financial data to compile and retain financial records
- Preparation of purchase orders and expense reports
- Check figures, postings, and documents for accuracy including correctly applied codes
- Receive payments and record receipts for services
- Calculate, prepare, and issue tax invoices, account statements, and other financial statements
- Record staff members’ movements and availability
- File and maintain all school records
- Compliance with federal, state, and departmental policies, procedures, and regulations
- Creation of publications and reports for distribution
- Coordination of local school events: athletics carnivals, excursions and class outings
- Responsible for use and maintenance of all office equipment
- Instruct and monitor students in the use of equipment/materials to prevent injuries and equipment damage
- Supervise students in classrooms, halls, school yards, class outings and field trips
- Meet and discuss assigned duties with classroom teachers to coordinate instructional efforts
- Laminate teaching materials to increase their durability under repeated use
- Attend staff meetings and serve on committees, as required
- Organize and label materials, display students’ work appropriate to their eye level and perceptual skills
- Assist students to master assignments and to reinforce learning concepts presented by teachers
- Requisition and stock taking materials and supplies
- Distribute teaching materials: textbooks, workbooks, papers, and associated needs to class students
- Library management including loans, returns, stock take and classification
- Present Student Protection Training
Regional Finance Liaison Officer (Relieving in position)
Central Queensland Region
05.2011 - 07.2011
- Prepare, examine, or analyse accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
- Supervise employees performing financial reporting, accounting, billing, collections and budgeting
- Recommend actions to ensure compliance with laws and regulations, or to protect solvency of institutions
- Plan, supervise, and review work of assigned subordinates
- Maintain current knowledge of organizational policies and procedures (school, state and regional)
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
- Comply with federal, state, and company policies, procedures, and regulations
- Liaise with finance officers, business managers, administration officers and schools
- Comply with code of conduct
Education
High School Diploma -
Roma Middle School
Roma, QLD12-1994
Skills
- Microsoft Office - Word
- Microsoft Office - Excel
- Microsoft Office - Outlook
- ID Attend
- One School - Finance
- One School - School Reporting
- One School - Attendance
- One School - Contacts
- Current Suitability (Blue) card
- Licence C
- Database administration
- Account reconciliation
- Financial reporting
- Administrative support
- Customer relations
- File management
References
- Mrs Laura Mazzolini, Deputy Principal, Cairns School of Distance Education, 40809111, lmazz3@eq.edu.au
- Ms. Sandra McCarthy, Previous principal, Stonehenge State School, Stonehenge, QLD, 0427 888 286
robynsmith79@outlook.com
Keyqualities
- Goal-orientated with the perseverance to achieve success, individually and as a team member
- Planned, organised and able to initiate and problem solve independently and with others collectively
- Experienced in diverse range of finance processes, knowing Department policies and enacting
- Analysing financial data through One School to support the Business Manager.
Timeline
Administration Officer
Cairns School of Distance Education
01.2020 - Current
Administration Officer / Student Services / Attendance Officer
Yeppoon State High School
01.2015 - 12.2019
Regional Finance Liaison Officer (Relieving in position)
Central Queensland Region
05.2011 - 07.2011
Administration Officer and Teacher Aide
Stonehenge State School
01.2009 - 12.2014
High School Diploma -
Roma Middle School
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