Dedicated Disability Support Worker with a decade of experience, seamlessly transitioning from a rewarding tenure as a School Learning Support Officer (SLSO) in NSW to a dynamic role in QLD. Passionate about fostering inclusive environments and supporting individuals with diverse needs. Equipped with personal insights as a parent of a son on the autism spectrum, complemented by extensive professional expertise.
Overview
12
12
years of professional experience
Work History
Rostering & Administration Assistant
Choices & Rights
02.2024 - Current
Responsible for all rostering and other related administration duties.
Managing a large number of daily rosters to support staff to ensure services are delivered according to clients' care plans.
Recording and processing client cancellations
Liaising with clients regarding planned and/or changes to scheduled visits and provide clients with timely and relevant information regarding their service/s.
Maintaining accurate, detailed and up to date information on support staff availability.
Compliance documentation.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Disability Support Worker
Helping Hands Support Services Ipswich
06.2022 - 02.2024
Improved client independence by developing personalized support plans tailored to individual needs and goals.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Maintained safety with tidy, clean, and hazard-free home environments.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
School Learning Support Officer
NSW Department Of Education
05.2012 - 03.2022
Cultivated inclusive learning environments for diverse student populations
Conducted thorough student assessments and collaborated on tailored support strategies
Advocated for resources benefiting special needs students, ensuring equitable access
Fostered strong student relationships, enhancing engagement and academic success
Implemented behavior management plans to maintain conducive learning environments
Provided personal care, meal assistance, and ensured student safety across settings
Engaged in school community initiatives, promoting a nurturing environment.
Education
Certificate IV Education Support -
TAFE NSW
04.2018
Certificate III Education Support -
TAFE NSW
12.2009
Skills
Student Needs Assessment
Sign Language Proficiency
Classroom Preparation
Medication Administration
Behaviour Management
Team Collaboration
Meal Preparation
Safety Management
Trainingcertificates
NDIS Worker Screening Check
Working With Children Check
First Aid
Cardiopulmonary Resuscitation (CPR)
Recognition and Management of Anaphylaxis
Recognition and Management of Asthma
Mandatory Child Protection Training
Corruption Prevention for Public Schools
Work Health & Safety Training
E-Administration of Prescribed Medication
References
Melanie Woolmer, Deputy Principal – Inclusion and Support, Kelso Public School – NSW, 0428 428 229
Roslyn Luther, Assistant Principal, Carenne School for Special Purposes NSW, 0419 090 207
Arna Macfarlane, HR Choices and Rights Pty Ltd, 0456 818 255
Timeline
Rostering & Administration Assistant
Choices & Rights
02.2024 - Current
Disability Support Worker
Helping Hands Support Services Ipswich
06.2022 - 02.2024
School Learning Support Officer
NSW Department Of Education
05.2012 - 03.2022
Certificate IV Education Support -
TAFE NSW
Certificate III Education Support -
TAFE NSW
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