Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

Robyn Tristram

Perth,WA

Summary

Compassionate and dedicated Personal Carer with extensive experience at BRAEMAR VILLAGE/ HALL & PRIOR adept at emergency response. Proven ability to enhance client well-being through effective communication and emotional support, fostering a safe and engaging environment. Committed to promoting active lifestyles and maintaining meticulous client documentation. Compassionate Personal Carer known for high productivity and efficiency in task completion. Specialize in patient mobility assistance, personal hygiene care, and nutritional support. Excel at empathy, active listening, and communication, ensuring comfort and trust with clients.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Personal Carer

HALL & PRIOR / BRAEMAR VIILLAGE
WILLAGEE, WESTERN AUSTRALIA
08.2023 - 05.2025
  • Stored equipment securely per manufacturer guidelines when not in use.
  • Assisted clients with daily personal activities including grooming, dressing, and toileting.
  • Responded promptly to emergencies, managing medical crises and accidents effectively.

Performed light housekeeping duties such as laundry, cleaning, and meal preparation.

  • Provided emotional support during illness or bereavement periods for patients.
  • Maintained accurate client progress records, noting treatments, medications, and diet plans.
  • Encouraged clients to engage in recreational activities promoting fitness and well-being.
  • Supported mobility needs by assisting clients in transferring from beds to wheelchairs.

PERSONAL CARER

BRAEMAR AGED CARE
WILLAGEE, WESTERN AUSTRALIA
10.2018 - 08.2023
  • Provided compassionate personal care to clients, addressing physical and mental health needs.
  • Assisted individuals with daily activities, including showering, dressing, grooming, and toileting.
  • Supported patient mobility by facilitating transfers between bed and wheelchair.
  • Responded swiftly to medical emergencies, ensuring safety and effective care.
  • Encouraged active lifestyles by accompanying clients on outdoor walks.
  • Maintained cleanliness and organization of living environments for client safety.
  • Reported observations about patients' conditions to nurse supervisor to enhance care quality.
  • Promoted recreational activities that fostered physical fitness and emotional wellbeing.

DISABILITY CARER

PERTH HEALTH CARE
BALCATTA , WESTERN AUSTRALIA
08.2019 - 07.2021
  • Communicated regularly with family members about client's health status and needs.
  • Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
  • Attended workshops or seminars related to care giving practices or new technologies used in homecare settings.
  • Performed household tasks such as laundry, cleaning, shopping, meal preparation.
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Adhered to strict confidentiality guidelines while handling sensitive information related to clients' health conditions or personal matters.
  • Resolved conflicts between different stakeholders involved in providing care services.
  • Managed medications according to instructions provided by the physician or pharmacist.
  • Accompanied clients on outdoor activities when necessary.
  • Encouraged clients to participate in social activities within their community.
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.
  • Transported clients to medical appointments and other errands.
  • Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with meal planning to meet nutritional plans.
  • Supported bathing, dressing and personal care needs.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Monitored health and well-being of clients and reported significant health changes.

PERSONAL CARRER

SILVER FERN SCAFFOLD
DUNCRAIG , WESTERN AUSTRALIA
04.2014 - 05.2018
  • Prepared meals according to dietary requirements specified by the doctor or nutritionist.
  • Provided personal care and support to clients with a range of physical and mental health needs.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Assisted patients with mobility issues by helping them transfer from bed to wheelchair or other equipment.
  • Sought out opportunities for continuing education related to providing personal care services.
  • Accompanied clients on outings such as shopping trips or visits to friends and family members.
  • Communicated effectively with family members regarding any changes in the patient's condition.
  • Maintained accurate records of client progress notes, treatments provided, medications administered, diet plans followed.
  • Monitored vital signs including temperature, pulse rate, respiration rate, and blood pressure.
  • Administered medication according to prescribed instructions and monitored patient response to treatment.
  • Ensured that all equipment used was stored safely when not in use following manufacturer's guidelines.
  • Provided emotional support to patients during difficult times such as illness or bereavement periods.
  • Performed light housekeeping duties such as laundry, cleaning and meal preparation.
  • Responded quickly and calmly in emergency situations involving medical crises or accidents.
  • Provided ongoing compassionate patient care for each client.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Insurance Underwriter

WESTPAC BANKING CORPORATION
JOONDALUP , WESTERN AUSTRALIA
03.2008 - 01.2011
  • Reviewed and evaluated insurance applications to determine acceptability of risk.
  • Developed relationships with brokers, agents, and external partners who may refer potential customers.
  • Collaborated with other departments within the organization to ensure efficient processing of customer applications.
  • Negotiated with customers regarding policy terms and conditions as needed.
  • Participated in meetings with senior management team members regarding strategic initiatives for improving product offerings or increasing market share.
  • Evaluated claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies.
  • Attended professional development courses related to insurance underwriting best practices.
  • Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.
  • Identified opportunities to improve underwriting processes or procedures.
  • Conducted periodic reviews of existing policies in order to determine if adjustments are necessary due to changes in customer circumstances or market conditions.
  • Maintained detailed records of underwriting decisions and processes.
  • Reviewed and evaluated customer's applications to determine eligibility for insurance coverage.
  • Performed quality assurance checks on completed work prior to submission.
  • Analyzed customer's financial records, medical history, and other risk factors to assess the level of risk involved in providing coverage.
  • Researched new products or services available from competitors which could provide an advantage in the marketplace.
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Leveraged customers' history, industry, and demographic information to calculate renewal rates.

Skills

  • Personal care and hygiene assistance
  • Medication management
  • Vital sign monitoring
  • Emergency response protocols
  • Client documentation and record-keeping
  • Team collaboration and support
  • Mobility assistance and fall prevention
  • Conflict resolution strategies
  • Emotional support techniques
  • Adaptive equipment utilization
  • Safety protocols implementation
  • Recreational activity planning
  • Time management skills
  • Effective communication skills

Certification

  • Certificate III in aged care
  • Certificate III in disability
  • Certificate III in home and community care
  • Certificate in Social Sciences

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Languages

English
Professional

References

References available upon request.

Timeline

Personal Carer

HALL & PRIOR / BRAEMAR VIILLAGE
08.2023 - 05.2025

DISABILITY CARER

PERTH HEALTH CARE
08.2019 - 07.2021

PERSONAL CARER

BRAEMAR AGED CARE
10.2018 - 08.2023

PERSONAL CARRER

SILVER FERN SCAFFOLD
04.2014 - 05.2018

Insurance Underwriter

WESTPAC BANKING CORPORATION
03.2008 - 01.2011
Robyn Tristram