Robyn Skilbeck SKILBECK
Adelaide ,SA
Summary
Dynamic Senior Manager with extensive experience at the Department of Child Protection, excelling in policy development and change management. Proven track record in enhancing service delivery and stakeholder engagement, leveraging strong analytical skills and effective communication to drive strategic improvements in child protection programs.
Overview
43
43
years of professional experience
Work History
Senior Manager
Department of Child Protection
Adelaide, South Australia
05.1997 - 05.2025
- Policy and procedure development, quality assurance, and review.
- Developed and implemented strategies to improve service
- Program/service development and delivery.
- Planning and reporting
- Engagement with non-government service providers
- Carer engagement.
- Leadership
- Identified areas of improvement within existing operations through process analysis and benchmarking
Assistant Director Statewide Services
Department of Child Protection
Adelaide , South Australia
11.2015 - 12.2019
- oversight of the development of policies and procedures and practice guidance
- Change management associated with the delivery of the departments Client and Case Management system
- Team leadership of a range of organizational functions, including:
- planning and reporting/data warehouse
- kinship care
- assessment teams
- Adoption Services
Manager Practice and Policy Directorate
Families SA
Adelaide , South Australia
01.2010 - 02.2013
- Oversight of policy, procedures and practice development
- Establishment of the data warehouse team.
- Oversight of briefings and budget estimates processes.
- Oversight of research
- Oversight of planning
Project Manager Practice
Families SA
Adelaide , South Australia
01.2006 - 01.2011
- Negotiations with the Department of Human Services in Victoria for the procurement and implementation of the client and case management system in SA.
- Project management.
- Knowledge transfer.
- Business analysis.
- Change Management
Senior Program Manager
Families SA
Adelaide , South Australia
02.1997 - 04.2005
- Oversight of the Operational Policy and Planning Unit.
- Areas of focus: adolescents at risk, child protection and out-of-home care, mandate notification training, financial counseling services.
Senior Project Officer
Department of Education Employment and Training
Adelaide , South Australia
01.1984 - 02.1997
- Manager of the Western Youth Strategy
- Coordinator of the High Schools Program.
- Development of an education and training strategy for young offenders.
- Evaluation of youth services.
- Development of youth services for adolescents at risk.
Community Educator
Family Planning Association
Adelaide , South Australia
02.1982 - 02.1983
Education
Master of Public Policy And Administration - Public Policy
Flinders University
Adelaide, SA12-2001
Graduate Diploma in Group Work - Group Work
South Australian Institute of Technology
Adelaide05-1998
Graduate Certificate in Public Sector Management - Public Sector Management
Griffith University
Queensland02-1996
Bachelor of Education - Education
South Australian College of Advanced Education
Adelaide, SA11-1983
Skills
- Policy writing
- Change management
- Program development
- Quality assurance
- Data analysis
- Team leadership
- Strategic planning
- Service delivery improvement
- Stakeholder management
- Effective communication
- Problem solving
Timeline
Assistant Director Statewide Services
Department of Child Protection
11.2015 - 12.2019
Manager Practice and Policy Directorate
Families SA
01.2010 - 02.2013
Project Manager Practice
Families SA
01.2006 - 01.2011
Senior Manager
Department of Child Protection
05.1997 - 05.2025
Senior Program Manager
Families SA
02.1997 - 04.2005
Senior Project Officer
Department of Education Employment and Training
01.1984 - 02.1997
Community Educator
Family Planning Association
02.1982 - 02.1983
Master of Public Policy And Administration - Public Policy
Flinders University
Graduate Diploma in Group Work - Group Work
South Australian Institute of Technology
Graduate Certificate in Public Sector Management - Public Sector Management
Griffith University
Bachelor of Education - Education
South Australian College of Advanced Education
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