Rocco Chirchiglia

• During my time working at Grill’d, I developed strong customer service skills, ensuring that each guest had an exceptional experience
• I was responsible for greeting customers, taking orders, and handling inquiries in a friendly and efficient manner
• I also gained valuable experience serving alcohol, ensuring that all legal and safety requirements were met while maintaining a welcoming atmosphere
• My ability to multitask, stay organized under pressure, and connect with customers allowed me to contribute to the restaurant’s positive environment and build lasting customer relationships

• During my time at Robinvale Betta, I gained hands-on experience in various aspects of retail and warehouse operations
• I was responsible for handling cash and using the POS system, ensuring accurate transactions and providing efficient service to customers
• My customer service skills were key in assisting shoppers with product inquiries, offering recommendations, and creating a positive shopping experience
• Additionally, I developed strong manual handling skills while working in the warehouse, safely managing inventory, organizing stock, and ensuring the timely delivery of products
• This role allowed me to further strengthen my ability to multitask, work well under pressure, and maintain a high standard of service in a fast-paced environment

I gained invaluable exposure to manual handling tasks, ensuring the safe and efficient operation of equipment, and handling produce with care. My role has also provided me with extensive experience working alongside people from diverse backgrounds and communities, cultivating strong communication and interpersonal skills. I’ve learned to adapt to different working styles and understand cultural nuances.

The hands-on experience at Alby Farms helped shape my work ethic, problem-solving skills, and ability to thrive in a dynamic, family-oriented environment.