Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocco Grant

Byron Bay

Summary

Friendly local high school graduate available for weekdays and holiday shifts. Considered hardworking, punctual and driven.

Overview

5
5
years of professional experience

Work History

TEAM LEADER/MANAGER/SCOOPER

Ben & Jerry's
11.2023 - Current
  • Engage actively in all aspects of scoop shop operations, including ice cream scooping, cash handling, baking, cleaning, and delivering exceptional customer service.
  • Train new staff and maintain high standards for operations, cleanliness, and health and safety compliance.
  • Assist with daily routines, ensuring smooth opening and closing procedures and accurate cash transactions.
  • Support the Store Manager in community marketing through donations, catering, and special events.
  • Foster a safe work environment by practicing safety protocols and assisting with inventory and off-premise events.
  • Embrace learning opportunities to master products and operational standards, ensuring customer satisfaction.

WINDOW CLEANING ASSISTANT

Razzle Dazzle Professional Window Cleaning
01.2021 - 03.2024
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-to-day duties accurately and efficiently.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Improved operations through consistent hard work and dedication.

Education

High School -

Byron Bay High School
Byron Bay, NSW
12-2024

Skills

  • Courteous with Strong Service Mindset
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Detail-Oriented
  • Cooperative Attitude
  • Honest and Ethical
  • Problem Solving
  • Active Listening
  • Creative Thinking
  • Basic Mathematics
  • Relationship Building
  • Team Collaboration

Timeline

TEAM LEADER/MANAGER/SCOOPER

Ben & Jerry's
11.2023 - Current

WINDOW CLEANING ASSISTANT

Razzle Dazzle Professional Window Cleaning
01.2021 - 03.2024

High School -

Byron Bay High School
Rocco Grant