Rocco Pellegri
Sydney ,NSW
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Night Manager
Sommerville Hospitality
Sydney , NSW
01.2024 - 09.2024
- Monitored security cameras to ensure the safety of customers and employees.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Provided leadership, insight and mentoring to newly hired employees.
Receptionist Assistant
Nates Place
Sydney , NSW
10.2023 - 07.2024
- Answered incoming calls and routed to appropriate personnel.
- Provided administrative support to the receptionist.
- Processed customer payments in accordance with company policy.
Front of House Staff Member
Pocket Pizza
Sydney , NSW
05.2023 - 10.2023
- Provided exceptional customer service to ensure satisfaction.
- Ensured compliance with health and safety regulations in the restaurant.
- Monitored dining room activity to ensure all guests had a positive experience.
Front Office Assistant
The Bolney Estate
Bolney, UK
01.2022 - 06.2023
- Share my knowledge of wine with anyone who inquiries about it.
- Having to help the kitchen by any means necessary
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Education
Some College (No Degree) - Graphic Design, Economics, Politics
BHASVIC
Brighton UKSkills
- People Management
- Guest Relations
- Guest Assistance
- Reception oversight
- Effective multitasking
- Combating problems effectively
Timeline
Night Manager
Sommerville Hospitality
01.2024 - 09.2024
Receptionist Assistant
Nates Place
10.2023 - 07.2024
Front of House Staff Member
Pocket Pizza
05.2023 - 10.2023
Front Office Assistant
The Bolney Estate
01.2022 - 06.2023
Some College (No Degree) - Graphic Design, Economics, Politics
BHASVIC
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