Rocco Tatti
Summary
Accomplished Project Manager with a proven track record at Cairns Hardware Company, showcasing expertise in project planning and development alongside exceptional team bonding abilities. Spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction, leveraging skills in logistics management and compliance monitoring. Demonstrated leadership in coaching and mentoring, driving projects to completion with notable success.
Overview
31
31
years of professional experience
Work History
Store Redevelopment and Project Manager
Cairns Hardware Company
12.2020 - Current
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
Logistics and Central Operations Manager
Cairns Hardware Company
05.2020 - 12.2020
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among staff and leadership teams, reducing miscommunications, and making everyone aware of the bigger picture.
- Implemented process improvement for higher efficiency and help the company to produce better results..
- Identified unsafe practices and implemented a safer working environment.
Operations Manager
Cairns Hardware Company
02.2015 - 12.2020
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorised, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external suppliers.
- Developed and implemented strategies to maximise customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
Store Manager
Cairns Hardware Company
09.2007 - 02.2015
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximised sales and minimised shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandising.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel.
Sales /Retail Assistant Manager
Super Amart Furniture
07.1998 - 08.2007
- Exhibited excellent people skills during interaction with employees and customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
Bosuns Mate
Royal Australian Navy
05.1993 - 05.1998
- Supervised part of ship to maintain cleanliness and presentation.
- Supervised small arms training.
- Led replenishments at sea.
- Trained junior sales to become effective sailors.
- Boarding parties maintaining Australia's borders.
Education
No Degree -
Mareeba State High School
Mareeba, QLD12.1990
Skills
- Project Management
- Procedure Development
- Logistics Management
- Compliance Monitoring
- Team Bonding
- Coaching and Mentoring
- Customer Relations
- Project planning and development
Coaching Kids Soccer
Currently coaching under 18 Boys in the FQPL
Timeline
Store Redevelopment and Project Manager
Cairns Hardware Company
12.2020 - Current
Logistics and Central Operations Manager
Cairns Hardware Company
05.2020 - 12.2020
Operations Manager
Cairns Hardware Company
02.2015 - 12.2020
Store Manager
Cairns Hardware Company
09.2007 - 02.2015
Sales /Retail Assistant Manager
Super Amart Furniture
07.1998 - 08.2007
Bosuns Mate
Royal Australian Navy
05.1993 - 05.1998
No Degree -
Mareeba State High School
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