Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rocco Theuma

Hampton,VIC

Summary

Dynamic shop assistant with 32 months at Toybox Tales, excelling in customer service and inventory management. Proven adaptability in fast-paced environments, effectively balancing online order fulfillment and in-store support. Recognized for strong product knowledge and maintaining high hygiene standards, ensuring a positive shopping experience for all customers.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Toybox Tales
08.2023 - Current

I have been working for Toybox Tales on and off for close to 32 months now. I would consider my role at Toybox Tales as flexible as they have varied anywhere from heavy lifting boxes of stock to dusting shelves and occasionally serving customers. Currently, I am packaging online orders to be shipped regionally, alongside moving boxes of stock onto the shelves and any other tasks necessary.

Shop Assistant

Cold Rock Ice Creamery
04.2023 - 09.2024

I worked at Cold Rock for approximately 18 months, where my responsibilities included serving customers, restocking ice cream and toppings, and maintaining hygiene standards through regular cleaning, sweeping, mopping, and completing closing duties. The role required strong memory skills to retain a wide range of ice-cream and topping combinations, as well as effective time management—particularly during the busy summer period, when balancing online order preparation with in-store customer service was essential.

Education

High School Diploma -

Brighton Grammar School
Brighton, VIC
11-2025

Skills

  • Customer service
  • Cash handling
  • Product knowledge

  • Inventory management
  • Store maintenance
  • Adaptability and flexibility

Interests

Having recently graduated from Brighton Grammar School, I have enjoyed participating in sports throughout my time there, beginning with soccer and tennis in my earlier years and transitioning to rugby and squash in my senior years I have a strong passion for fitness and have been consistently going to the gym for over three years Music has also been an important part of my life; I played the violin for 5 years before switching to the guitar for two years and was awarded a scholarship to the St Andrews Choir in my senior year I am equally passionate about cars, with a long-standing aspiration to restore, modify, and learn everything about them - my dream car being an R33 GTR Academically, I am committed to my studies, achieving an ATAR of 9230

Timeline

Shop Assistant

Toybox Tales
08.2023 - Current

Shop Assistant

Cold Rock Ice Creamery
04.2023 - 09.2024

High School Diploma -

Brighton Grammar School
Rocco Theuma