Rochelle Cummins
Albert Park,SA
Summary
Hardworking and enthusiastic undergraduate student at the University of Adelaide currently completing a Bachelor of Arts in History. Experience in quality front-of-house service and engagement in local history projects. Eager to actively lead and assist in the publication and display of historical information at the Adelaide Gaol.
Overview
3
3
years of professional experience
Work History
Library Volunteer Work
City Of West Torrens Council
11.2022 - Current
- Efficiently identifies and conserves documents, records, and maps of historical significance in online library databases.
- Arranges and analyses local historical information to evaluate significance of historical sources.
- Scans and files material sources.
- Remained up-to-date on library policies and procedures to smoothly enforce standards.
- Investigates news, government, and library archives to locate important information about significant events.
Casual Team Member
Adelaide Venue Management Corporation
02.2021 - Current
- Delivers exceptional customer service across multiple roles as a seating, ticketing, and concessions attendant.
- Provides face-to-face customer service by directing patrons to facility locations and addressing urgent customer needs.
- Performs duties per applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Greets customers with a smile and provided friendly, knowledgeable service.
Education
Bachelor of Arts - History
University of Adelaide
Adelaide, SA09.2023
High School Diploma -
Glenunga International High School
Glenunga, SA10.2019
Skills
- Excellent Attention to Detail
- Telephone Etiquette
- Strong Service Mindset
- Empathetic and Understanding of Customer Needs
- Safe Work Practices
- Clear Verbal and Written Communication
- Technical Proficiency
Additional Information
Jacek Gniadek | Colleague at Adelaide Venue Management & Site Manager at the Department for Environment and Water
P: 0432 834 323 E: jacek.gniadek@sa.gov.au
Lynette Bacchus | Library Officer & Volunteer Supervisor
P: 0438 835 541 E: lbacchus@wtcc.sa.gov.au
Timeline
Library Volunteer Work
City Of West Torrens Council
11.2022 - Current
Casual Team Member
Adelaide Venue Management Corporation
02.2021 - Current
Bachelor of Arts - History
University of Adelaide
High School Diploma -
Glenunga International High School
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