ROCHELLE JONES
Belmont
Summary
An experienced administrative assistant, having two years clinical coordinator and high-volume retail experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrator
Pipemakers
06.2023 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked for all team members.
- Data entry of all Purchase Orders
(approx. 30-40 each day) - Accounts receivable (credits/returns)
- Daily invoicing of delivered stock
and providing relevant proof of delivery
documents. - Logistics planning of semi-trailers to
regional mine/construction sites
across W.A & S.A. - Stock control/maintenance for S.A
- Handling low level customer complaints.
Clinical Coordinator
Specsavers Optometrists
04.2021 - 02.2023
- HICAPS/Medicare Billing
- Coordinating a high patient volume clinic of combined Optometry and Audiology
- Liaising with external suppliers and outside labs
- Welcoming and greeting patients into clinic
- Addressing customer concerns and/or resolving complaints
- Stock control (medical supplies)
- Filing/creation of invoices
- Management of patient database
Electoral Officer
WA Electoral Committee
01.2021 - 02.2021
- Collected necessary information from voters to determine correct voting location and ballot.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
Senior Retail Assistant
QBD Books
08.2018 - 04.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Greenwood Secondary College
11.2019
Skills
- Personable Customer Service and Patient Care
- High Organisational Skills
- Strong attention to Detail
- Excellent Communication
- Adaptability
- Problem Solving
- Multitasking
- Team Player
- Able to Work Autonomously
- Organization and Time Management
Accomplishments
- Specsavers Level 2 Optical Assistant
- Specsavers WA Rising Star Award 2021
- Highest K.P.I in WA (Oct-Dec 2019)
Certification
- WACE 2019
- Certificate II in Hospitality 2019 RSA Certificate 2020
Additional Information
References available upon request.
Timeline
Office Administrator
Pipemakers
06.2023 - 11.2024
Clinical Coordinator
Specsavers Optometrists
04.2021 - 02.2023
Electoral Officer
WA Electoral Committee
01.2021 - 02.2021
Senior Retail Assistant
QBD Books
08.2018 - 04.2021
Greenwood Secondary College
Similar Profiles
Mitchell HanleyMitchell Hanley
Production Worker at PipemakersProduction Worker at Pipemakers
SHIRLEY DAYANA TRUJILLO RUEDASHIRLEY DAYANA TRUJILLO RUEDA
Warehouse Forklift Operator at PipemakersWarehouse Forklift Operator at Pipemakers
UDAY PAIDIGUMMALUDAY PAIDIGUMMAL
Machine Operator at PIPEMAKERS PTY LTDMachine Operator at PIPEMAKERS PTY LTD
Oliver CaseOliver Case
Volunteer at Harley StokesVolunteer at Harley Stokes
Eden CaseEden Case
Babysitter at Harley StokesBabysitter at Harley Stokes