Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rochelle Nicholls

Rochelle Nicholls

Summary

I have been fortunate in my career & had numerous opportunity's to work along side a very wide demographic of people in often stressful situations.

This has helped me develop my communication & problem solving skills.

I enjoy problem solving & I always strive to help others.

I enjoy new challenges & learning new things. I am mechanically minded & methodical in my approach & I always take pride in my work, no matter how large,

or small the task at hand.



Overview

30
30
years of professional experience

Work History

General Office Manager & Labourer

Dete's Contracting
01.2020 - Current
  • Labouring, cleaning formwork, safely operating equipment such as laser level, compactor, pressure cleaner & acid wash chemicals & equipment
  • Generated new business with marketing initiatives and strategic plans to generate new business and general client & staff communications
  • Responsible for all digital marketing concepts & all general office communications
  • Data input & taxation records & lodgement


Driver

Chrisco Hampers
10.2021 - 12.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanour during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Sales Representative

RE/MAX
01.2019 - 09.2021
  • Created & managed customer contracts to completion.
  • Retained excellent client satisfaction ratings & generated new business through outstanding service.
  • Developed and maintained comprehensive understanding of contracts and all legalities required to represent contract holders.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Develop marketing concepts for each target audience including property staging & conduct all home opens.
  • Negotiate all offers & contracts.

Senior Property Manager

Raine & Horne
08.2014 - 12.2016
  • Conflict resolution & business growth.
  • Responsible for routine property inspections, final bond inspections, general viewings & all written reports of such.
  • Liaising with all trades people, tenants & Owners to resolve any issues.
  • Create all contracts required to legally & ethically manage a residential properties.
  • Responsible for arranging cost effective & legally compliant property repairs & maintenance.
  • Responsible for insurance claim lodgement, tax depreciation schedules & detailed property condition reports.
  • Court lodgement & Court representation on behalf of Lessor.
  • Managed a portfolio of over 110 properties
  • Developed all marketing concepts for leasing properties & personal marketing to further develop the rent roll.

Property Manager

First National
01.2012 - 07.2016
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Completed daily tasks using numerous property software database programs.
  • Attended to all maintenance issues, liaising with repair personnel, tenants and owners while ensuring all laws and safety requirements are adhered too.
  • Handled all complaints promptly and appropriately.
  • Completed all inspections, dutifully and ensured appropriate reports and documentation accurately reflected findings.
  • Followed up on delinquent tenants and coordinated collection procedures or court lodgement & attendance if required.
  • Responsible for all marketing concepts for individual properties & marketing to develop rent roll growth.

Business Development Manager

Serv Pro
07.2009 - 10.2011
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business by creating new marketing initiatives and strategic plans.
  • Established relationships with all site personal, site staff & site customers to promote growth & quality assurance.
  • Negotiated and closed long-term agreements with new & existing clients.
  • Ensure all staff members understand & adhere all safety requirements across various sites.



Assistant Manager

Compass Hotel Group
10.2009 - 10.2010
  • Co-ordinate both routine & all capital works repairs & maintenance.
  • Responsible for banking & loading ATMs as well technical support to ensure machine is continuously operable.
  • Responsible for ensuring all safety equipment within the building is compliant.
  • Creating all marketing and promotional concepts ensuring this increases foot traffic & turn over for retailers.
  • Daily issues that require conflict resolution between stall holders, patrons & management.
  • Attend confidently to all security issues.





.

Assistant Manager

Gosnells Railway Markets
01.2007 - 12.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.


Crew Member

MSV ELIZABETH
02.1997 - 11.1997

Sailed aboard

MSV LFB " The Elizabeth " from Port Douglas to "the Duck pond" in Darwin.


  • Required to Catch food & prepare food on a daily basis for entire crew.
  • Ensuring no crew member dies of Alcohol poisoning or scurvy.
  • Attend to all first aid requirements of crew.
  • Understanding how to operate all safety equipment on board the vessel, including radio transmission use, life boat deployment, Life jackets, flares and Epurbs.
  • Ensure food consumed by crew members produces a tolerable amount flatulence to avoid mutiny at all costs.
  • Regular bilge checks and use of various pumps when required.
  • Being alert, being safe, being seen & being careful for your self & crew members.
  • Making sure I don't fall overboard on a daily & nightly basis while simultaneously telling dad jokes & pirate jokes the entire time.



as a crew member of four under "Captain Bruce Merson."

Manager

Whitsunday Water World
01.1995 - 01.1996
  • responsible for operations of industrial pumps pool equipment
  • responsible for industrial chlorination equipment
  • responsible for lifesaving and all patron safety

Aquatic Centre Manager

Armadale Water Slide
10.1994 - 03.1995
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
  • Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels..


Bartender

Gosnells Hotel
01.1996 - 05.1997
  • Worked in Ogden's bar, sports bar and the bottle shop serving alcohol.
  • Dealing with a very eclectic demographic of clientele in a fast pace customer service roll.
  • Followed alcohol awareness procedures for preventing excessive intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Crew Member

MSV LFB ELIZABETH
09.1993 - 03.1994

Bus Driver & Cook

Tiny Town Daycare
01.1995 - 09.1996
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Owner/operator & Artistic Director

Fancy Faces
01.1998 - 09.2016
  • .Directed day-to-day business operations and made strategic decisions to further organizational goals and fiscal objectives.
  • Oversaw installation and operation of bouncy castles, pop corn machines, slushy machines and other party hire equipment
  • Resolved client concerns quickly professionally .and safely

Maitre D' & Bar Attendant

Marina Mirage
01.1995 - 11.1996
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Engaged in suggestive selling and other sales techniques.
  • Processed payments for orders and provided customers with change.
  • Established rapport with customers by providing friendly and attentive service.

Education

Registration As Sales Representative -

Real Estate Institute of WA
Department Of Commerce
01.2017

Registration As Real Estate Property Manger -

Real Estate Institute Of WA
Department Of Commerce
01.2013

Course In Liquor Licensing -

Liquor & Gaming Licensing
Government Of Western Australia
05.2008

Responsible Service of Alcohol -

Liquor & Gaming Licensing
Government Of Western Australia
05.2008

Skippers Ticket -

Water Authority Of WA
2000

Skills

  • Excellent communication skills, both written & verbal
  • Goal orientated and performance driven
  • I enjoy working as a team & I have a an inclusive mind set with an optimistic nature
  • Mechanically Inclined
  • Computer proficient

Timeline

Driver

Chrisco Hampers
10.2021 - 12.2021

General Office Manager & Labourer

Dete's Contracting
01.2020 - Current

Sales Representative

RE/MAX
01.2019 - 09.2021

Senior Property Manager

Raine & Horne
08.2014 - 12.2016

Property Manager

First National
01.2012 - 07.2016

Assistant Manager

Compass Hotel Group
10.2009 - 10.2010

Business Development Manager

Serv Pro
07.2009 - 10.2011

Assistant Manager

Gosnells Railway Markets
01.2007 - 12.2009

Owner/operator & Artistic Director

Fancy Faces
01.1998 - 09.2016

Crew Member

MSV ELIZABETH
02.1997 - 11.1997

Bartender

Gosnells Hotel
01.1996 - 05.1997

Manager

Whitsunday Water World
01.1995 - 01.1996

Bus Driver & Cook

Tiny Town Daycare
01.1995 - 09.1996

Maitre D' & Bar Attendant

Marina Mirage
01.1995 - 11.1996

Aquatic Centre Manager

Armadale Water Slide
10.1994 - 03.1995

Crew Member

MSV LFB ELIZABETH
09.1993 - 03.1994

Registration As Sales Representative -

Real Estate Institute of WA

Registration As Real Estate Property Manger -

Real Estate Institute Of WA

Course In Liquor Licensing -

Liquor & Gaming Licensing

Responsible Service of Alcohol -

Liquor & Gaming Licensing

Skippers Ticket -

Water Authority Of WA
Rochelle Nicholls