Rochelle Yiu
Summary
Friendly and motivated university student with experience in customer service. Known for being approachable, reliable, and compassionate, with a background in hospitality, teaching, and volunteering. Passionate about creating positive customer experiences, solving problems efficiently, and contributing to a supportive team environment. Quick to learn and committed to delivering high-quality service.
Experienced with facilitating peer support and mentorship. Utilizes active listening and empathetic communication to build trust and rapport. Knowledge of conflict resolution and group dynamics to maintain positive and supportive environment.
Overview
2026
2026
years of professional experience
Work History
Ballet Teacher
Tiny Toes Ballet
01.2025 - Current
- Developing patience, leadership, and a warm, approachable manner.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Organized successful recitals showcasing students'' progress and talents, generating increased enrollment numbers in subsequent semesters.
Academic Peer Tutor
2023 - 2024
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
- Assisted in the development of individualized learning plans for students with diverse academic needs
Waitressing
Kellyville Chinese
12.2021 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Peer Support Leader
2022 - 2023
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
- Enhanced group dynamics by implementing peer support strategies and promoting open communication.
- Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
Education
Crestwood Highschool
11-2024
Skills
- Strong communication and interpersonal skills
- Compassionate
- Fast learner and adaptable in new environments
- Problem-solving
- Bilingual: English/Chinese
- Empathy development
- Working with children check
Timeline
Ballet Teacher
Tiny Toes Ballet
01.2025 - Current
Waitressing
Kellyville Chinese
12.2021 - 02.2023
Academic Peer Tutor
2023 - 2024
Peer Support Leader
2022 - 2023
Crestwood Highschool
CONTACT
- 0490258747
- Rochelle7472@gmail.com
- Availabilities Mon – Fri / Saturdays after 1:30pm
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