Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rochyn Murray

Old Reynella,SA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level McDonalds position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Hospitality Worker

McDonalds
11.2021 - Current
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Trained new staff members on proper customer service and hospitality policies.
  • Identified and resolved customer complaints concerning food or lodging.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Education

No Degree - Highschool

Woodcroft College
Morphett Vale, SA
04.2023

Skills

  • Serve Guests
  • Custom Drink Preparation
  • Food Allergies
  • Guest Relations
  • Production Leadership
  • Custom Orders
  • Product and Service Sales
  • Training Employees
  • Creative Solutions
  • Cash Register Operations

Additional Information

Sean Brown

Mobile Number: 0473 963 080

Email: seanjbrown@gmail.com


Timeline

Hospitality Worker

McDonalds
11.2021 - Current

No Degree - Highschool

Woodcroft College
Rochyn Murray