Rocky Faau
Middleton Grange
Summary
Proven leader in warehouse management, I excelled at DecoRug by enhancing shipping accuracy and safety standards. Skilled in forklift operations and team building, I significantly improved operational efficiency. My focus on employee safety and problem-solving drove notable achievements in inventory management and customer satisfaction, showcasing my ability to meet and exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Assistant Warehouse Manager
DecoRug
12.2023 - Current
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Facilitated cross-training initiatives within the warehouse team, ensuring staff members were equipped with the knowledge and skills necessary to adapt quickly to changing business needs.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
- Mentored new employees, providing guidance on company policies, expectations, and best practices.
Warehouse Storeperson
DecoRug
06.2019 - 11.2023
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Participated in regular inventory audits to verify accuracy of stock counts and identify discrepancies for resolution.
- Assisted in resolving customer inquiries regarding order status or product availability, ensuring customer satisfaction through prompt attention and clear communication.
- Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Warehouse Storeperson
Linfox
08.2016 - 01.2017
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Warehouse Storeperson
Merinos Rugs
01.2016 - 08.2016
- Assisted in resolving customer inquiries regarding order status or product availability, ensuring customer satisfaction through prompt attention and clear communication.
- Managed incoming shipments, verifying contents against purchase orders before logging into the inventory system accurately and promptly.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Casula High School
Liverpool, NSW11-2015
Seminary Diploma - Religious Studies
The Church of Jesus Christ of Latter-day Saints
Liverpool, NSW10-2015
Skills
- Workplace safety
- Shipping and receiving
- Warehouse operations
- Load planning
- Stock control
- Problem-solving
- Loading and unloading
- Customer care
- Verbal and written communication
- Heavy lifting
- Order picking and processing
- Team building and leadership
- Employee safety
- Safety standards
- Forklift operations
- Warehouse logistics
- Employee team supervision
- Teamwork and collaboration
- Time management
- Multitasking
- Warehouse safety
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Filipino
Full Professional
Pangasinense
Professional Working
Timeline
Assistant Warehouse Manager
DecoRug
12.2023 - Current
Warehouse Storeperson
DecoRug
06.2019 - 11.2023
Warehouse Storeperson
Linfox
08.2016 - 01.2017
Warehouse Storeperson
Merinos Rugs
01.2016 - 08.2016
High School Diploma -
Casula High School
Seminary Diploma - Religious Studies
The Church of Jesus Christ of Latter-day Saints
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