Rocky Petrolo
Melbourne,VIC
Summary
Accomplished Managing Director with a proven track record at Petrolo Group Pty Ltd, enhancing operations and client relations for sustained revenue growth. Skilled in strategic planning and team leadership, I excel in driving projects to completion and mentoring staff for peak performance. Achieved significant improvements in efficiency and safety, demonstrating strong operations management and interpersonal skills.
Overview
19
19
years of professional experience
Work History
Managing Director
Petrolo Group Pty Ltd
03.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Monitored and coordinated workflows to optimize resources.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
Assoicate Director
ANZ Banking Group
05.2013 - 06.2023
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Trained and developed department leaders key staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Manage customer financials through proactive analysis, investigation and reporting on key movements and trends
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Advisory Consultant
ANZ Banking Group
01.2009 - 05.2013
Operations Officer
ANZ Banking Group
08.2005 - 01.2009
Skills
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
- Client Relationships
- Mentoring and training
- Account Management
- Business Planning
- Strategic Planning
- Partnership Development
- Project Management
- Business Administration
- Business Development
- Financial Management
- Succession Planning
- Corporate Social Responsibility
- Corporate Governance
- Revenue Growth
- Investor Relations
- Sales Leadership
- Decision-Making
- Business Management
- Team Leadership
- Teamwork and Collaboration
- Employee Motivation
- Customer Service
Languages
Italian
Native or Bilingual
Timeline
Managing Director
Petrolo Group Pty Ltd
03.2023 - Current
Assoicate Director
ANZ Banking Group
05.2013 - 06.2023
Advisory Consultant
ANZ Banking Group
01.2009 - 05.2013
Operations Officer
ANZ Banking Group
08.2005 - 01.2009
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