Former Correctional Officer with Queensland Corrective Services, skilled in crisis management and conflict resolution. Successfully implemented emergency response plans, enhancing safety protocols and reducing incident rates. Demonstrated cultural sensitivity and effective communication, fostering a positive environment while supporting inmate rehabilitation and mental health initiatives. Committed to ethical standards and policy enforcement.
Work History
Correctional Officer
Queensland Corrective Services
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Bolstered team morale and cooperation through effective leadership and communication.
Facilitated effective emergency response drills, preparing staff for potential crises.
Enhanced staff training programs, leading to improved operational standards.
Contributed to policy development, ensuring alignment with best practices in corrections management.
Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Prepared reports to document incidents and violations.
Senior Case Manager at Queensland Corrective Services, High Risk Offender Management UnitSenior Case Manager at Queensland Corrective Services, High Risk Offender Management Unit