Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

ROD PARTRIDGE

Maroochydore

Summary

Driven Retail Manager with more 10 years of experience overseeing talented teams while guiding staff for superior customer interactions. Experienced at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.

Previous work history displaying the ability to work autonomously, adhering to all workplace health and safety compliance. Ensuring code of conduct in the workplace is applied efficiently and effectively.

Overview

24
24
years of professional experience

Work History

RETAIL MANAGER

STAR HOTELS
01.2012 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Fostered a supportive work environment through coaching sessions, team-building activities, and open communication channels for staff feedback.
  • Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Building Assistant

DARREN LEWIS
06.2016 - 02.2018


  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Consistently met deadlines through diligent time management and prioritization of tasks.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Managed safe and efficient use of tools and equipment on construction sites.

BAR MANAGER

ULLMARRA HOTEL, GRAFTON HOTEL
05.2002 - 01.2012
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Oversaw food preparation and monitored safety protocols.

RURAL PROPERTY MANAGER

RURAL PROPERTIES
01.2000 - 01.2002
  • Followed instructions and procedures to complete assigned tasks.
  • Operated equipment and machinery safely to prevent accidents.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operation of all rural farm equipment, efficiently and safely.
  • All aspects of agricultural building maintenance including preventive maintenance.
  • livestock control, adhering to project manager directions, company policies and safety procedures

Education

High School Diploma -

Whitebridge High School
NSW
1985

Skills

  • WORKING AT HEIGHTS

  • CONFINED SPACES

  • FIRST AID

  • CPR

  • CONSTRUCTION WHITE CARD

  • POLICE CHECK

  • WORKING WITH CHILDREN BLUE CARD

  • RSA

  • CERT IV TRAINING AND ACCESSING (EXPIRED)

Hobbies

National recognised Equestrian judge and coach. 

Trained in all areas of horse/rider safety and welfare adhering to the Code of Conduct to uphold a leadership role for the Equestrian sport.

Timeline

Building Assistant

DARREN LEWIS
06.2016 - 02.2018

RETAIL MANAGER

STAR HOTELS
01.2012 - Current

BAR MANAGER

ULLMARRA HOTEL, GRAFTON HOTEL
05.2002 - 01.2012

RURAL PROPERTY MANAGER

RURAL PROPERTIES
01.2000 - 01.2002

High School Diploma -

Whitebridge High School

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