ROD PARTRIDGE

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Controlled store inventory and reviewed cash handling and operations reports.
• Mentored team members to enhance professional development and accountability in workplace.
• Exhibited excellent people skills during interaction with employees and customers.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
• Fostered a supportive work environment through coaching sessions, team-building activities, and open communication channels for staff feedback.
• Assisted in recruiting, hiring and training of team members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Followed instructions from supervisor regarding daily job tasks and duties.
• Consistently met deadlines through diligent time management and prioritization of tasks.
• Used variety of hand and power tools to complete tasks.
• Cleaned and maintained tools, equipment and worksites.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Followed instructions and safety protocols while operating machinery and equipment.
• Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
• Worked on a casual return basis over the years.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Safeguarded compliance with health, safety, and sanitation regulations in all operations.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

• Followed instructions and procedures to complete assigned tasks.
• Operated equipment and machinery safely to prevent accidents.
• Operation of all rural farm equipment, efficiently and safely.
• All aspects of agricultural building maintenance including preventive maintenance.
• livestock control, adhering to project manager directions, company policies and safety procedures.

Other Employment prior from leaving school in 1985 can be openly discussed.

REFEREES,

Anita Ballinger (Star Hotel Group,Operations Manager)

0406 721094.

George Mellick (Business Coach, Star Hotels)

0431 743101.

Darren Lewis (Builder)

0412 590372