Clear and confident communication and public speaking skills, demonstrated by conducting presentations and hosting events Successful in establishing and nurturing working relationships with management, colleagues and staff across all levels Focussed on planning and prioritising tasks with a proven track record in implementing change whilst meeting and exceeding business targets Astute analytical and problem-solving skills, motivated to produce best solutions Proficient in Excel, Visual Basics, Word and PowerPoint Expertise in utilising spreadsheets, macros and graphs to gather and provide information to streamline time management. I believe that Customer satisfaction is the ultimate goal of any team and I strive to ensure any team I lead is very aware of this.