Summary
Work History
Education
Skills
Professional Referees
Recent Training
Timeline
Generic

Roderick Want

Werribee,VIC

Summary

Clear and confident communication and public speaking skills, demonstrated by conducting presentations and hosting events Successful in establishing and nurturing working relationships with management, colleagues and staff across all levels Focussed on planning and prioritising tasks with a proven track record in implementing change whilst meeting and exceeding business targets Astute analytical and problem-solving skills, motivated to produce best solutions Proficient in Excel, Visual Basics, Word and PowerPoint Expertise in utilising spreadsheets, macros and graphs to gather and provide information to streamline time management. I believe that Customer satisfaction is the ultimate goal of any team and I strive to ensure any team I lead is very aware of this.

Work History

Customer Service Representative

Bunnings
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Preston TAFE
Preston, VIC
11.1978

Skills

  • Appointment Scheduling
  • Data Collection
  • Call Management
  • Product Knowledge
  • Data Entry
  • Paperwork Processing
  • Scheduling
  • Report Generation
  • Prioritization
  • Quality Control
  • Microsoft Office Suite
  • Clerical Support
  • Call center experience

Professional Referees

Available upon request

Recent Training

  • Basic Worksite Traffic Management - current
  • OH & S Construction Induction Ticket - current
  • White Card
  • Forklift Licence – current
  • Heavy Rigid Licence

Timeline

Customer Service Representative

Bunnings

High School Diploma -

Preston TAFE
Roderick Want