Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Roderick Woodford

Ravenswood

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Operations Manager Hard FM

Downer Group
03.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes..
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Reported issues to higher management with great detail.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Facilities Manager

Castlemaine Health
07.2007 - 03.2023
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Controlled expenses to meet budget requirements.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Created management reports outlining important facility statistics.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Drove continuous improvement of processes and systems operation.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Negotiated contracts with vendors to obtain favourable and cost-effective terms and conditions.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Oversaw annual budget to handle supply, labor and maintenance needs.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.

Education

Certificate IV - Government Procurement

Bendigo Tafe
Bendigo, VIC
09-2020

Bachelor of Business - Managements

UNE
Armadale, NSW
05-2017

Diploma - Engineering

Wodonga TAFE
Wodonga, VIC
06-2005

No Degree - Mechanical Services Plumbing

RMIT University
Melbourne, VIC
02-1984

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Management
  • Project management
  • Policies and procedures implementation
  • Performance monitoring
  • Staff development
  • Maintaining compliance
  • Goal setting
  • Workflow optimization
  • Strategic planning
  • Project management abilities
  • Project leadership
  • Health and safety compliance
  • Regulatory compliance
  • Continuous improvements
  • Quality assurance controls
  • Project planning and development
  • Delegation
  • KPI tracking
  • Cost reduction
  • Business administration
  • Business planning
  • Product management
  • Risk management
  • Purchasing and procurement
  • Budget development and management
  • Data analysis
  • Performance reporting
  • Document control
  • Cost control
  • Building and facility management
  • Contract management
  • Cultural awareness

Affiliations

  • Institute of Health Engineering Australia

Timeline

Operations Manager Hard FM

Downer Group
03.2023 - Current

Facilities Manager

Castlemaine Health
07.2007 - 03.2023

Certificate IV - Government Procurement

Bendigo Tafe

Bachelor of Business - Managements

UNE

Diploma - Engineering

Wodonga TAFE

No Degree - Mechanical Services Plumbing

RMIT University

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Roderick Woodford