Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Roderick (Rocky) Maher

Brisbane,QLD

Summary

I'm a seasoned Sales Executive with proven background in driving revenue growth, managing key accounts and optimizing sales operations. I bring strong skills in negotiation, strategic planning and relationship building. I've demonstrated success in leading teams to achieve targets and enhancing customer satisfaction and I'm committed to leveraging past experiences to contribute significantly to any future role.

Overview

31
31
years of professional experience

Work History

Sales Executive

Southside Car Sales
Underwood, QLD
06.2020 - Current
  • Consistently attain and exceed sales targets.
  • Build relationships with customers to encourage repeat business.
  • Demonstrate strong knowledge of cars, features, and benefits to customers.
  • Provide exceptional customer service to ensure repeat business.
  • Negotiate with customers on price, financing, and trade-ins.
  • Assist customers in selecting a vehicle by taking them on test drives.
  • Resolve customer complaints professionally and efficiently.
  • Assist customers in making informed decisions about the cars they are interested in purchasing.
  • Prepare sales contracts, collected payments, and coordinated vehicle delivery with the service department.
  • Demonstrate knowledge of vehicles' features to customers during showroom visits and test drives.
  • Explain differences between models to clients, comparing and discussing capabilities and features.
  • Respond promptly to all incoming sales inquiries from potential customers.
  • Provide accurate information about products, prices, and services.

Sales Executive / Assistant Manager

All Cars
Pinetown, South Africa
01.2013 - 12.2019
  • Sales of new and used motor vehicles, understanding all vehicles by studying their features and capabilities, as well as comparing competitive models.
  • Develop buyers by keeping great rapport with previous and new customers, also handling all Trade-ins/Appraisals, responding to inquiries, recommending sales campaigns, and promotions.
  • Qualify buyers by understanding their interests and requirements, matching requirements and interests to various models.
  • Effectively close deals by overcoming objections, complete sale or purchase contracts in cash or finance, explain provisions, offer services, warranties, exceed set targets, and deliver vehicles timeously.
  • Substituting for or representing the Branch Manager, maintaining uninterrupted business.
  • Training staff and ensuring their continued development.

Branch Manager

Allied Capital
Cape Town, Durban
01.2011 - 12.2012
  • Branch Manager of micro-lending business on luxury assets, including all vehicles, trucks, boats, and gold/luxury goods.
  • Provided exceptional customer service to ensure repeat business.
  • Managed and supervised department employees, responsible for day-to-day running of the business, recorded and researched all information for analysis.
  • Appraised all vehicles and luxury goods for purchase and retail.
  • Overseeing approvals of loans, lines of credit, and other fiscal plans, maintaining and overseeing all banking procedures and processes.
  • Assisting with customer service and satisfaction.
  • Marketing the branch within the area to attract business.
  • Established successful working relationships with various external stakeholders such as vendors and suppliers.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Demonstrated strong knowledge of cars, features and benefits to customers.
  • Negotiated with customers on price, financing and trade-ins.
  • Assisted customers in selecting a vehicle by taking them on test drives.
  • Resolved customer complaints professionally and efficiently.

Sales Executive / Sales Manager

Approved Auto
Durban, South Africa
01.2000 - 12.2010
  • Sales of light commercial Utes and trucks up to 8 tons, assisting clients in selecting a suitable commercial vehicle that suits their specifications.
  • Top vehicle sales, 15 + per week.
  • Promoted to light commercial Selling/Sales Manager in 2005, carry out appraisals of commercial vehicles for purchase/trade-ins, and values for retail.
  • Oversee merchandising, advertising, and display of retail vehicles.
  • Maintaining high levels of negotiation and conclusion of deals, despite reservations.
  • Setting personal and sales staff targets, maintaining teamwork, time, and effort patriotism.
  • Maintaining cost-effective measures in arranging the new stock, being mechanically and cosmetically fit for roadworthy and retail.

Sales Executive / Yacht Broker

International Yacht Brokers
Durban, South Africa
01.1994 - 12.1999
  • Sales of yachts and powerboats from 20ft up to 200ft.
  • Top commission earner for 5 years.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Negotiated contracts with clients on behalf of the company.
  • Arranged yacht sales and deliveries worldwide.
  • Arranged accommodation, travel, and entertainment for international clients.
  • Arranged test sails, haul-outs for seaworthiness inspections.
  • Represented New factory boats (Fast 42, Wildcat 36 and 50ft Prowlers)
  • Gained marine watercraft experience and exporting of goods in dealing with blue chip international customers from the USA, UK, East Africa, and local.
  • Assisted skippers/owners with yacht deliveries on local waters.

Education

Completed Year 12 from Cambridge College, Durban, South Africa in 1986.

Skills

  • Setting & exceeding monthly sales targets
  • Building new business relationships and maintaining repeat business and referrals
  • Upselling expertise
  • Exceeds sales goals
  • Sales expertise
  • Staff Management
  • Client Development
  • Multitasking and Leadership
  • Branch and Sales Management
  • Employee Guidance
  • Sales follow-up

References

  • ALL CARS, Mr Gary Hinchcliff (Managing Member), +27 836 277 131, gary@allcarspinetown.co.za
  • APPROVED AUTO, Mr Robert Drake (Owner), +27 825 519 371, rob@trucks.durban
  • INTERNATIONAL YACHT BROKERS, Mr Paul Dewrance (Sales Director), +27 76 510 5210, pauldewrance@gmail.com

Hobbies and Interests

  • Physical fitness training
  • Mosaic art creations
  • Vehicle and furniture Restoration
  • Local & International travel

Timeline

Sales Executive

Southside Car Sales
06.2020 - Current

Sales Executive / Assistant Manager

All Cars
01.2013 - 12.2019

Branch Manager

Allied Capital
01.2011 - 12.2012

Sales Executive / Sales Manager

Approved Auto
01.2000 - 12.2010

Sales Executive / Yacht Broker

International Yacht Brokers
01.1994 - 12.1999

Completed Year 12 from Cambridge College, Durban, South Africa in 1986.

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Roderick (Rocky) Maher