Rodger Young
Broken Hill
Summary
Adept at enhancing vehicle performance and customer satisfaction, my tenure at Transport For NSW showcased my expertise in engine repair and exceptional customer service. Leveraging skills in brake systems and fostering team collaboration, I significantly reduced operational costs and increased repeat business. My proactive approach and precision measuring prowess have consistently driven successful outcomes.also included repairs of various types of water pumps ,and pumping equipment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mechanic Leading Hand
Transport For NSW
02.2022 - 03.2023
- Enhanced customer satisfaction with timely, accurate diagnoses and efficient repair work on a variety of vehicles.
- Maintained detailed records of all completed work, allowing for easy reference during future visits or warranty claims.
- Increased repeat business through exceptional customer service, including clear communication about required repairs and timelines for completion.
- Provided critical support during emergency situations or high-volume periods as needed.
- Assisted in the hiring process by interviewing potential candidates, ensuring a high-quality team of skilled mechanics was always maintained in the shop.
- Contributed to a positive work environment by fostering teamwork, sharing knowledge, and supporting colleagues in their professional development.
- Managed inventory, ordering parts, and maintaining an organized workspace to ensure smooth daily operations in the repair shop.
Mechanical Fitter
Broken Hill City Council
02.2020 - 08.2022
- Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
- Performed onsite maintenance and repair work.
- Increased productivity with the timely replacement of worn parts and maintaining optimal machine conditions.
- Dismantled and reassembled delicate mechanisms.
- Provided reliable support for emergency breakdowns, minimizing production delays and losses due to unplanned downtime.
- Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
- Contributed to project completion by assembling, fitting, and aligning complex mechanical components accurately.
- Improved equipment performance by conducting regular maintenance checks and repairs.
Sole Trader
Wesco Mechanical Services
01.2010 - 01.2020
- Enhanced overall brand reputation through active engagement in community events and charitable initiatives.
- Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
- Demonstrated adaptability in rapidly changing market conditions by continuously refining business strategies.
- Created customized solutions for clients that resulted in repeat business and long-term partnerships.
- Built a loyal clientele by consistently exceeding their expectations through personalized services.
- Collaborated with fellow sole traders within the industry for mutually beneficial alliances.
- Implemented innovative solutions to optimize workflow processes, reducing operational costs significantly.
- Handled administrative tasks such as scheduling appointments, filing documents, and maintaining records efficiently.
Education
Hydralics One - Hydraulics
Western Institute
Broken Hill, NSW11.1991
Post Trade - Post Trade Desiel
Broken Hill Tafe
Broken Hill, NSW05.1990
High School Diploma -
Coonamble High Schooll
Coonamble, NSW12.1980
Skills
- Commercial driver's license
- Brake Systems
- Drive train components
- Engine repair
- Lockout and tagout procedures
- Suspension Systems
- Heavy Equipment Operation
- Vehicle inspections
- Precision measuring
Accomplishments
I have been in the mechanical trade for 40 plus yrs,i know my way around all types of machinery fixed plant ,pumps ,water hydraulic ,air operated,anything mechanical,i have fork lift ticket,backhoe,crane none slewing,skid steer ,i have a hc drivers licence ,can fabricate and weld mig,ark,oxy,i have a current first aid certificate,fire training,am able on a lathe,i like to fix and repair instead of throw away am an assets to any business.
Certification
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
restoring cars ,bike
My hobbies are restoring cars holden and ford ,i enjoy working can find me in the shed on weekends working
Additional Information
I grew up on a property central west NSW ,have very strong values,have a very high standard of work ,i like to work be busy ,am not a fool,i go above to help others,and work as a team member..
Timeline
Mechanic Leading Hand
Transport For NSW
02.2022 - 03.2023
Mechanical Fitter
Broken Hill City Council
02.2020 - 08.2022
Sole Trader
Wesco Mechanical Services
01.2010 - 01.2020
Hydralics One - Hydraulics
Western Institute
Post Trade - Post Trade Desiel
Broken Hill Tafe
High School Diploma -
Coonamble High Schooll
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