Collaborative and result-oriented individual with an ability to generate high-quality leads and convert them into sales. Dedicated and skilled individual with extensive experience managing teams and proven results in search of position that allows self-development, brand portfolio production, management, organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Group - Sales Rep/Sales Support
EGR
11.2020 - 02.2024
Supported aftermarket and new car sales in product development and product sales
Assisted and trained technicians correct procedures for product placement
Advised and assisted dealerships with products best fitted to vehicle and warranty on issues arisen during its lifetime on vehicle
Travelling extensively through country NSW and VIC
Increased group sales revenue by developing and implementing effective sales strategies.
Enhanced client relationships through consistent communication and timely followups.
Assisted in the planning and execution of successful group events, ensuring high customer satisfaction rates.
Collaborated with marketing team to create promotional materials for group sales initiatives.
Streamlined booking process, improving overall efficiency and reducing errors.
Participated in industry conferences and networking events to expand professional network and increase group sales opportunities.
Supported senior sales staff with administrative tasks, contributing to a well-organized work environment.
Provided exceptional customer service, addressing client inquiries promptly and professionally.
Contributed to the development of annual sales forecasts, allowing for strategic budget allocation and goal-setting efforts.
Trained new Group Sales Assistants on company processes, ensuring consistency in service quality across the team.
Trainer/assessor
Wodonga Tafe
, Vic
10.2018 - 10.2020
Successfully wrote, edited, and distributed new training modules for new apprentices
Created training manuals on operation and maintenance for equipment
Utilized advanced knowledge from workshops and training sessions
Planned and conducted collective training for troops.
Enhanced trainee performance by conducting comprehensive assessments and providing constructive feedback.
Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
Contributed to the successful accreditation of training programs by ensuring compliance with industry standards and best practices.
Provided ongoing support for trainees even after course completion, fostering continued professional development within the organization.
Checked previous descriptions, certifications and official documentation against current condition of property.
Motel Manager
Ballarat Best Western
Ballarat
11.2017 - 01.2018
Organized and prioritized work to complete assignments in a timely, efficient manner
Performed various administrative duties
Used effective listening skills to document phone call details
Consistently worked with client satisfaction in mind
Liaised with corporate and holiday makers to accommodate their requirements
Ordered all stock and material for the running of motel
Supervised team of four front desk agents and helped to resolve issues arising during shifts.
Oversaw day-to-day operations of twenty six-room hotel with staff of six employees.
Trainer/Assessor
Wilson Transformer Company
Wodonga
JU N E2003 — N OVEMBER 2017
Assessed manufacturing equipment and identified needs for improvement
Identified goals and evaluated manufacturing processes accordingly
Exercised strong familiarity with technology manufacturing
Developed, evaluated, and improved manufacturing methods
Managed aboriginal mentoring program with consultation from Mungabareena corporation and job agencies
Managed solar car challenge for school students, liaise with fifteen schools and mentors/business, time management
Implemented recycling program throughout business, negotiated with current clients and suppliers to reduce footprint and excess wastage
Assisted procurement managers when required, new materials required cost analysis on new projects
Sourcing, development, and collation of information for development of inhouse training packages
Assembled prototype style transformers, read, and interpret technical drawings, use of hand, and power tools for assembly of components
Assembly of internal and external electrical transformer tank components.
Streamlined training processes by developing and implementing efficient training methodologies tailored to the organization''s needs.
Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
Contributed to the successful accreditation of training programs by ensuring compliance with industry standards and best practices.
Partnered with subject matter experts to ensure accurate content delivery while maintaining a learner-focused approach during sessions.
Served both personal and business customers with accurate valuations.
Education
Certificate iV Training Assessment - undefined
Wodonga Tafe
2019
Working with children - undefined
2019
Cert iii Engineering
Production systems - undefined
2007
Skills
Computer Skills
Interpersonal Communication Leadership and Management Good time management skills Creative Problem Solving
Mechanical Minded
Procurement logistics
Timeline
Group - Sales Rep/Sales Support
EGR
11.2020 - 02.2024
Trainer/assessor
Wodonga Tafe
10.2018 - 10.2020
Motel Manager
Ballarat Best Western
11.2017 - 01.2018
Trainer/Assessor
Wilson Transformer Company
Certificate iV Training Assessment - undefined
Wodonga Tafe
Working with children - undefined
Cert iii Engineering
Production systems - undefined
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